Kenny Chen
Minneapolis,MN
Summary
Proven to excel in fast-paced environments, I leveraged my strong work ethic and exceptional customer service skills at KPot, enhancing guest experiences and efficiently resolving concerns. My adeptness in cash handling and guest engagement, alongside a track record of maintaining accurate financial transactions at Sendiks, underscores my capability to meet and exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Server
KPot
05.2024 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier
Sendiks
08.2022 - 07.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Arts - Accounting And Finance
University of Minnesota Twin Cities
Minneapolis, MN05-2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
KPot
05.2024 - Current
Cashier
Sendiks
08.2022 - 07.2023
Bachelor of Arts - Accounting And Finance
University of Minnesota Twin Cities
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