Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenny Durandisse

Jacksonville,FL

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented, well-organized, and solid experience coordinating with insurance providers, prescribers, and individuals to address issues. Good relationship-building and multitasking skills.

Detail-oriented Stock Clerk with more than 2 years of experience properly handling a wide range of products. Skilled in merchandise receipt, unloading, and unpacking functions. Attentive to proper coding and stocking of shelves. Strongly committed to enhancing customer experience.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Publix Pharmacy
07.2019 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Ordered medicines and pharmacy supplies daily to replenish stock and increase inventory in anticipation of need.

Stock Clerk

Publix
07.2017 - 07.2019
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Conducted inventory and restocked items throughout the day.
  • Checked and pulled defective or expired products from shelves.
  • Greeted customers and directed them to requested products.
  • Unloaded, sorted, and stocked merchandise according to store layout and product placement.

Education

Associate of Arts - Business And Logistics Management

Florida State College At Jacksonville
Jacksonville, FL

Skills

  • Active Listening
  • Ordering and Restock Shelves
  • Team Collaboration
  • Prescription Preparation
  • Answering Customer Questions
  • Problem-Solving Skills
  • Serve Customers
  • Receiving Incoming Supplies
  • FDA and HIPAA Compliance
  • Resolving Customer Issues
  • Willing to Learn

Timeline

Pharmacy Technician

Publix Pharmacy
07.2019 - Current

Stock Clerk

Publix
07.2017 - 07.2019

Associate of Arts - Business And Logistics Management

Florida State College At Jacksonville

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Kenny Durandisse