Kenny Gonzalez
Jersey City,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Banquet Server
Modern Staffing
Bayonne, NJ
05.2023 - Current
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Answered questions regarding menu items and assisted guests in making selections.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
Cashier
Supremo Food Market
Jersey City, NJ
09.2023 - 05.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Assistant
Mattress Firm
Jersey City, NJ
01.2023 - 12.2023
- Answered incoming calls and directed them to appropriate personnel or departments.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
Education
High School Diploma -
James J Ferris High School
Jersey City, NJ06-2024
Skills
- Guest Relations
- Customer Service
- Punctual and Reliable
- Flexible Schedule
- Team Collaboration
- Cash Handling
- FLUENT IN [SPANISH]
- Banquet Coordination
- Time Management
- Event Setup
Affiliations
- Volunteer Work
- Playing Baseball
- Baseball Empire
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
Supremo Food Market
09.2023 - 05.2024
Banquet Server
Modern Staffing
05.2023 - Current
Assistant
Mattress Firm
01.2023 - 12.2023
High School Diploma -
James J Ferris High School
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