Kenny Wiszt
Fort Collins,CO
Summary
Motivated, Driven, and Ambitious General Manager looking to continue hands-on education with a willing and growing employer. A leadership mentality who loves team building and promoting a great working culture.
Overview
17
17
years of professional experience
Work History
General Manager
Butterfly Cafe
10.2024 - 06.2026
- Operated kitchen equipment to prepare and serve food efficiently.
- Maintained cleanliness and organization of work areas to ensure safety standards.
- Assisted in inventory management by restocking supplies as needed.
- Trained new staff on operational procedures and best practices for service delivery.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Collaborated with team members to enhance workflow and improve customer satisfaction.
Guest Services
Washingtons/Boheminan Foundation
10.2022 - 06.2026
- Increased customer satisfaction through comprehensive staff training in guest services and communication skills.
- Trained new hires on company policies, safety protocols, guest services techniques to maintain consistent high-quality service across the crew team.
- Provided exceptional guest services, ensuring positive experiences for residents and visitors alike.
- Reviewed customer feedback regularly to identify areas for improvement in guest services operations.
Regional Manager
Yampa Sandwich Co./Backcountry Delicetessen
10.2015 - 06.2024
- Managed budget implementations, employee reviews, training, schedules and catering sales.
- Developed and maintained relationships with customer and supplier accounts.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company culture and point of sale systems.
- Implemented operational strategies to effectively build customer and employee loyalty.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Successfully operate and lead through business rebranding.
Shoe Specialist
Fleet Feet Sports Tulsa
08.2009 - 03.2011
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend products.
- Developed strong rapport with customers and created positive impression of business.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Worked one on one with customers explaining products and running form analysis.
- Awarded Top Sales and Best Reviewed Employee up to five times.
Education
Associate of Arts - Business
Front Range Community College
Fort Collins05.2017
Skills
- Customer Service
- Originality and Creativity
- Hiring and Training
- Business Leadership
- Toast POS
- Customer Relations
- Restaurant Operations Management
- Inventory Tracking and Management
- Guest Satisfaction
- Motivational Leadership
- Food Safety and Quality
Accomplishments
- Completed a company Re-Branding.
- Managed Business and Team during Global Pandemic.
- Trained and Developed Company General Managers.
- Helped Promote and Sell Franchise.
Timeline
General Manager
Butterfly Cafe
10.2024 - 06.2026
Guest Services
Washingtons/Boheminan Foundation
10.2022 - 06.2026
Regional Manager
Yampa Sandwich Co./Backcountry Delicetessen
10.2015 - 06.2024
Shoe Specialist
Fleet Feet Sports Tulsa
08.2009 - 03.2011
Associate of Arts - Business
Front Range Community College