KENNYA L. DONALD
NORTH MIAMI
Summary
Dedicated and compassionate professional with a strong background in education, healthcare support, and customer service. Skilled in building positive relationships with students, patients, and clients while maintaining a high standard of care, communication, and professionalism. Proven ability to work collaboratively in fast-paced environments, adapt to diverse needs, and provide exceptional service with empathy and efficiency. Passionate about helping others and making a meaningful impact in both educational and health-focused settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
School Security Guard
william.j.bryan elementary
08.2025 - Current
- Monitored security, fire and alarms via centralized electronic interface.
- Notified police, fire department and emergency services of on-campus incidents.
- Supervised other campus security personnel and provided procedural and situational guidance.
- Documented safety and security incidents using preset guidelines and methods.
- Utilized radio, telephone and communications equipment to contact other on-campus personnel and external authorities.
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
- Served as initial contact for campus visitors and provided directions to specific buildings, events and .
- Improved knowledge of security services available to students and campus personnel by participating in workshops and trainings.
- Obtained CPR, First Aid and certifications in preparation for on-campus emergencies.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
Substitute Teacher
Kelly Educational Services
Miami
11.2024 - 11.2025
- Organized lesson plans and activities for students.
- Maintained accurate records of student attendance and performance.
- Collaborated with other teachers to ensure student success.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Created an environment conducive to learning while managing challenging behaviors.
- Developed creative learning strategies to engage all types of learners.
- Assisted with classroom management issues when needed.
- Encouraged positive behavior among students through effective communication techniques.
- Monitored student progress throughout the day.
- Maintained a safe learning environment by enforcing school rules and regulations.
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Implemented school policies and procedures in the classroom.
- Monitored student progress and provided feedback for improvement.
- Took attendance and maintained attendance records during period as substitute.
- Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.
Floor Work
Emmaus Villa Group Home
Margate
09.2023 - 09.2024
- Personal support
- Daily logs
- Work around seizures and autism residents
- Bathing
- Grooming
- Meal preparation
- Laundry
- Assistance with taking the clients to their doctors and dentist appointments
- Housekeeping
- Visual check
- Temporary check
- Assist with vitals check
- Outing
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Floor Work
Reyna Group Home (private)
Plantation
09.2023 - 04.2024
- Daily living activities
- Housekeeping
- Laundry
- I'm doing private duties
- Meal preparation
- Assistance with taking the clients to their doctors and dentist appointments
- Temporary check
- Visual check
- Exercise
- Companionship
- Arts n craft
- I work with autistic and aggressive client.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Waiter / Shift Manager
IHop
North Miami
01.2020 - 10.2022
- As a waiter with more than 2 years of restaurant experience providing table service at busy dining establishments.
- I Seek the leverage of excellent order recall, friendly service, and the ability to handle multiple tables and groups.
- As a waiter I Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen.
- I also learn how to pay close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.
- I also pointed out that I'm a shift manager.
- My duties are to assign and oversee the operations of the business during a specific time or work shift.
- I manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks.
Shift Manager
Boston Market
North Miami
08.2020 - 03.2021
- At Boston Market I'm responsible for overseeing business operations, delegating tasks to team members and resolving problems that occur on their shift.
- My duties include stocking inventory, balancing the cash register and coordinating employee responsibilities to improve efficiency or customer service.
- I managed 17 worker a in fast-paced restaurant with leadership, interpersonal skills, communication, teamwork
Team Leader
Jamba Juice
North Miami Beach
12.2018 - 07.2020
- At Jamba Juice I have the knowledge to put together a great tasting smoothies and juices, delicious with ingredients and create whirl's famous flavor served, plant-based smoothies, delicious bowls with fresh fruit toppings, to protein-packed food and on-the-go snacks.
- I prep fruits and vegetables including cleaning, peeling and cutting.
- Produce, bottle and label fresh juices.
- Properly package, weigh, and label to go meals according to weights-and-measures standards.
- Organize, maintenance and daily cleaning of kitchen and restaurant
Education
High School Diploma -
Alonzo & Tracy Mourning High School
05.2021
Skills
- Team leadership
- Communication
- Process Improvement
- Time management
- Interpersonal Skills
- Adaptability
- Organization
- Leadership
- Teamwork
- Empathy
- Problem-Solving
- Attention to detail
- CPR
- Health assessment
- Student assessment
- Classroom management
- Adaptable teaching
- Creativity in teaching
- Elementary education
- Behavior modeling
- Discipline
- Organizational growth
- Student supervision
- Security protocols
- Public safety
Education
other
Certification
CPR
D licensed
hippa
level 2 background check
finger prints
References
- Tiara, Coworker, 786-531-1644
- C.Jea, Coworker, 347-779-4436
- Rusell, Resident family, 305-788-7880
Timeline
School Security Guard
william.j.bryan elementary
08.2025 - Current
Substitute Teacher
Kelly Educational Services
11.2024 - 11.2025
Floor Work
Emmaus Villa Group Home
09.2023 - 09.2024
Floor Work
Reyna Group Home (private)
09.2023 - 04.2024
Shift Manager
Boston Market
08.2020 - 03.2021
Waiter / Shift Manager
IHop
01.2020 - 10.2022
Team Leader
Jamba Juice
12.2018 - 07.2020
High School Diploma -
Alonzo & Tracy Mourning High School