KENSIE JACKSON-YOUNG
Eugene,OR
Summary
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations and guest satisfaction. Track record of providing personalized service and promptly addressing guest needs efficiently and successfully.
Overview
3
3
years of professional experience
Work History
Server
Sunriver Brewing Company
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs, offering suggestions when necessary.
- Cultivated warm relationships with regular customers
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Hostess
Sunriver Brewing
06.2023 - Current
- Greeted incoming guests to escort to assigned dining area and present menus.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Greeted guests and gathered information to seat groups or place on waitlist.
Peer Wellness Facilitator
Duck Nest University of Oregon
08.2022 - Current
- Work collaboratively with fellow PWFs to plan and execute outreach events, workshops, tabling etc.
- Provide excellent customer service in the Duck Nest Wellness Center by welcoming students, answering questions, providing resources, and giving tours.
- Met one-on-one with students during Peer Wellness Chit-Chats; requiring empathy, communication, active listening, and interpersonal skills.
Education
Bachelor of Science - Psychology
UNIVERSITY OF OREGON
06.2025
HIGHLAND HIGH SCHOOL
06.2021
Skills
- Effective multitasking
- Patience and empathy
- Exceptional communication
- Customer service expertise
- Problem resolution
- High volume dining
- Warm and friendly
- Adaptable and flexible
Timeline
Server
Sunriver Brewing Company
10.2024 - Current
Hostess
Sunriver Brewing
06.2023 - Current
Peer Wellness Facilitator
Duck Nest University of Oregon
08.2022 - Current
Bachelor of Science - Psychology
UNIVERSITY OF OREGON
HIGHLAND HIGH SCHOOL
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