Kensie Wendeborn
Gatesville,TX
Summary
I graduated High school in May of 2020, after graduation, I started working at Outback Steakhouse as a host. Gradually, I was promoted, from Host, to the Takeaway position. Then from there I was moved to Server, then to the Bartending position. During myself being a Bartender, I was asked to become the Headwait, which I did. The headwait position includes, counting all monies at the end of the night and imputing it into the tracking system within the computer, properly putting tips into the excel spread sheet, in order to keep track of what people were paid at the end of the night. Counting all produce and imputing the data into the computer. I was also the Training and Events coordinator for a year. I am currently the Lead Bartender/Server.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Outback Steakhouse
10.2020 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Bank Teller
First Convenience Bank
05.2023 - 09.2023
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Logged cashier's checks and other transactions to maintain accurate account records, in the bank's computer filing systems.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Having computer knowledge, in order to help customers/coworkers with issues they're having.
Education
High School Diploma -
Gatesville High School
Gatesville, TX05.2020
Skills
- Strong reading talents
- Excellent grammar
- Data entry experience
- Document conversion
- Organizational abilities
- Editing and Revision
- Proofreading proficiency
- 75 WPM
Certification
I currently have my TABC (Texas Alcohol Beverage Certification) and my Food Handlers.
Timeline
Bank Teller
First Convenience Bank
05.2023 - 09.2023
Bartender
Outback Steakhouse
10.2020 - Current
High School Diploma -
Gatesville High School
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