Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kensil Castillo

Lincoln Park,US

Summary

With a proven track record at Shoprite, I excel in customer service and planning, ensuring high accuracy and efficiency in online shopping and cashier roles. Demonstrating patience and empathy, I enhanced customer relations, leveraging my organizational skills to streamline operations and deliver exceptional service.

Overview

5
5
years of professional experience

Work History

Online Shopper

Shoprite
08.2021 - 11.2024
  • Provided timely feedback to customers regarding order status and delivery information
  • Successfully managed online shopping orders with accuracy and efficiency
  • Developed strong customer service skills while assisting customers with their online purchases

Cashier

Shoprite
08.2021 - 04.2022
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning

Waiter

Sibora's Pizza
01.2020 - 06.2021
  • Greeted guests in a friendly and professional manner, taking orders accurately
  • Performed opening and closing duties such as restocking supplies, cleaning work areas and setting up the dining room for next day's business
  • Ensured tables were properly set up before seating guests and cleared promptly after meal completion

Education

Bachelor of Arts -

Kean University
Union, NJ
06.2028

Skills

  • Customer Service
  • Planning and Organization
  • Flexible Schedule
  • Patience and Empathy
  • Customer Relations
  • Guest Relations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Online Shopper

Shoprite
08.2021 - 11.2024

Cashier

Shoprite
08.2021 - 04.2022

Waiter

Sibora's Pizza
01.2020 - 06.2021

Bachelor of Arts -

Kean University
Kensil Castillo