Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Williamson

Lincoln Park

Summary

Dynamic sales associate with a proven track record at Dollar General, excelling in customer service and cash handling. Recognized for building strong customer relationships and enhancing store presentation. Skilled in POS operation and adept at upselling, contributing to increased sales and customer satisfaction in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

Dollar General
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register, processed transactions accurately, and managed cash handling.
  • Stocked shelves and organized merchandise to maintain store presentation standards.
  • Collaborated with team members to ensure efficient store operations during peak hours.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided support in training new associates on store policies and procedures effectively.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.

Cashier

Meijer
Woodhaven, MI
01.2025 - 11.2025
  • Process customer transactions efficiently using POS systems.
  • Maintain accurate cash drawer balances throughout shifts.
  • Provide excellent customer service to enhance shopping experience.
  • Assist in product restocking and inventory management tasks.
  • Resolve customer inquiries and issues with professionalism and care.
  • Uphold cleanliness and organization standards in checkout area.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Crew Member

Dunkin' Donuts
Allen Park, MI
06.2023 - 12.2023
  • Prepared and served beverages and food items efficiently during peak hours.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Assisted in training new crew members on operational procedures and customer service techniques.
  • Operated point-of-sale system to process transactions accurately and efficiently.

Cashier

Alexander's Dry Cleaners
Allen Park, MI
03.2022 - 10.2022

Cash handling

Washed and dry cleaned garments

Checked in garments that were dropped off

Store Manager

Boston Market
Allen Park, MI
06.2018 - 10.2022

Cash handling

Making schedules

Opening and closing store

Cash drops

Daily Shift lead

Preparing all food before opening

Education

Associate of Arts - Health Care Administration

University of Phoenix
Tempe, AZ
08.2011

High School Diploma - All Required

Michigan Technical Academy
Redford, MI
06.2006

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Goal oriented
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Sales expertise
  • Product sales
  • Store opening and closing
  • POS system operation
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Payment processing
  • Building rapport
  • Product recommendations
  • Brand promotion
  • Relationship selling
  • Business development
  • Product promotions

Timeline

Cashier

Meijer
01.2025 - 11.2025

Crew Member

Dunkin' Donuts
06.2023 - 12.2023

Cashier

Alexander's Dry Cleaners
03.2022 - 10.2022

Store Manager

Boston Market
06.2018 - 10.2022

Sales Associate

Dollar General

Associate of Arts - Health Care Administration

University of Phoenix

High School Diploma - All Required

Michigan Technical Academy