Kent Byers
Murphy,TX
Summary
I founded Exemplar Insurance Group in 2006. Since then I’ve excelled as an Independent Health Insurance Broker, enhancing client satisfaction through personalized insurance solutions and leveraging my strong negotiation skills and financial acumen. My proactive approach and dedication to customer service significantly boosted client retention, demonstrating my ability to manage and grow a diverse portfolio effectively. Seeking to apply these transferrable skills in a new and challenging field.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Independent Insurance Broker/Founder
Exemplar Insurance Group
03.2006 - Current
- Worked directly with client ownership and director level individuals with decision making authority.
- Developed customized presentations highlighting key advantages of recommended insurance options to effectively communicate value propositions to clients.
- Utilized strong negotiation skills to secure favorable pricing structures for both individual policies and group plans offered through employer-sponsored programs.
- Leveraged advanced analytical skills to assess complex situations accurately and provide sound advice regarding insurance coverage options.
- Maintained detailed records of all client interactions, policy updates, and renewal information for seamless account management.
- Successfully managed a large portfolio of diverse clients while maintaining high retention rates through proactive relationship-building efforts.
- Collaborated with underwriters and carriers to negotiate optimal policy terms for clients, ensuring adequate coverage at competitive rates.
- Built long-lasting relationships with clients through consistent communication and exceptional customer service.
Education
Bachelor of Arts - Communication Studies
Texas Tech University
Lubbock, TX08-2000
Skills
- Account retention
- Strong negotiation skills
- Policy analysis
- Financial acumen
- Expert risk assessment
- Customer service
- Customer needs assessment
- Large account management
Certification
- Life and Health Insurance License - Texas Department of Insurance.
Timeline
Independent Insurance Broker/Founder
Exemplar Insurance Group
03.2006 - Current
- Life and Health Insurance License - Texas Department of Insurance.
Bachelor of Arts - Communication Studies
Texas Tech University
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