Summary
Overview
Work History
Skills
Timeline
Generic

Kent Davis

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

15
15
years of professional experience

Work History

Salesperson

Frenchman Valley Coop
03.2021 - Current
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Increased average transaction value by upselling complementary products or services based on customer needs.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Residential Sales Manager

Weathercraft Companies
03.2013 - 03.2021
  • Increased residential sales by implementing strategic marketing plans and conducting market research.
  • Improved customer satisfaction through excellent communication, timely follow-ups, and addressing client concerns.
  • Developed strong relationships with clients, resulting in increased referrals and repeat business.
  • Enhanced negotiation skills through ongoing professional development opportunities, resulting in successful deal closures.
  • Created customized presentations for prospective clients that showcased unique property features and benefits tailored to their needs.
  • Consistently met or exceeded monthly quotas by employing proactive prospecting methods such as cold calling and door-to-door canvassing, I was always in the top Performers of the Company including Salesman of the year for the entire company that encompasses several states.

Automotive Service Manager

Deveny Motors
02.2009 - 03.2013
  • Increased customer satisfaction by implementing efficient service processes and streamlining communication between technicians and clients.
  • Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
  • Reduced wait times for customers by optimizing scheduling and resource allocation within the service department.
  • Developed strong relationships with vendors, securing competitive pricing on parts and supplies for the repair facility.
  • Implemented regular training programs for staff members, fostering professional development and keeping skills up-to-date in an ever-changing industry.
  • Maximized revenue generation by upselling additional services to customers based on vehicle needs and manufacturer recommendations.
  • Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.

Skills

  • Cross-Selling Products and Services
  • Account Management
  • Customer Engagement
  • Sales Management
  • Customer Relationship Building
  • Relationship Selling
  • Sales Strategy Development
  • Cold-Calling
  • Up-Selling
  • Objection Handling
  • Closing Techniques
  • Customer Care

Timeline

Salesperson

Frenchman Valley Coop
03.2021 - Current

Residential Sales Manager

Weathercraft Companies
03.2013 - 03.2021

Automotive Service Manager

Deveny Motors
02.2009 - 03.2013
Kent Davis