Kentae Harris

Greet guest as they come into building, seat, take orders, serve, make alcoholic beverages, clean, cash handle, fax, phone, close store.

• Handled money transactions accurately while following company procedures for handling cash payments.
• Accurately recorded orders on cash register and point-of-sale system.
• Delivered food orders promptly and courteously.
• Greeted guests and provided menus.

Worked as a team member, placed online orders, interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders, worked under strict deadlines, promptly responded to general inquiries from members, staff, and clients via email, and fax

• Developed positive relationships with customers through friendly interactions.
• Implemented innovative methods for streamlining the customer service process.
• Developed strong relationships with customers by providing personalized assistance and support.
• Provided exceptional customer service to ensure customer satisfaction.

Approve, deny, place loans on hold, fax, phone, verify customers info to make sure its all correct, input all the info into the system and send the loans through or send out deny letters.

• Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
• Compiled closing packages containing all necessary documents required for funding.
• Submitted loan applications to underwriting department for review and approval process.
• Verified accuracy of closing figures prior to disbursement of funds.