Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kentiana Wright

Boynton Beach,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competent Behavioral Health technician knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.

Overview

7
7
years of professional experience

Work History

Behavioral Health Technician

Uphealth
10.2023 - Current
  • Delivered compassionate patient care, focusing on safety, comfort, and emotional support.
  • Monitored patient behavior and immediately reported changes to the supervisor.
  • Directly involved in monitoring and mentoring the clients.
  • Transport Clients to appointments and grocery stores.
  • Collect the Client's urinalysis and send it to the laboratory for testing.

Medical Receptionist/Medical Assistant

Piedmont Internal Medicine
02.2020 - 08.2023
    • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
    • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
    • Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
    • Answered phone calls and messages for physician, scheduling appointments, and handling patient inquiries.
    • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
    • Organized and maintained patient chart filing system to promote quick data finding for staff.
    • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
    • Obtained payments from patients and scanned identification and insurance cards.
    • Adhered to strict HIPAA guidelines to protect patient privacy.
    • Maintained current and accurate medical records for patients.
    • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

Sales Representative/Stocker/Freight Team Associate

The Home Depot Inc
03.2017 - 09.2019
  • Assisting professional contractors and retail customers in selecting paint and related products entering orders on the computer.
  • Tinting and mixing paint.
  • Merchandising inventory at the store.
  • Developed and implemented sales strategies to increase profits.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Bay directed pack down operating Bally Moore Electric Ladders and Machines.

Education

Medical Assistant -

Florida Career College - Miami
Miami, FL
10.2019

High School Diploma -

Brookshire International
Boynton Beach, FL
05.2014

Skills

    • Patient Assessment
    • Critical Thinking
    • Behavior Modification Techniques
    • Family support services
      • Time Management
      • Customer service
      • Detailed Oriented
      • Excellent Communication Skills

Timeline

Behavioral Health Technician

Uphealth
10.2023 - Current

Medical Receptionist/Medical Assistant

Piedmont Internal Medicine
02.2020 - 08.2023

Sales Representative/Stocker/Freight Team Associate

The Home Depot Inc
03.2017 - 09.2019

Medical Assistant -

Florida Career College - Miami

High School Diploma -

Brookshire International

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Kentiana Wright