Kenya Baker
La Verne,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Eligibility Worker II
Los Angeles County Department Of Public Social Services
12.2020 - Current
- Enhanced customer satisfaction by providing efficient and accurate eligibility assessments for various social service programs.
- Streamlined application processing times by maintaining thorough knowledge of program rules, regulations, and requirements.
- Collaborated with team members to ensure consistent delivery of services and optimal client outcomes.
- Established rapport with clients through empathetic listening, clear communication, and professional demeanor during interviews.
Substitute Teacher
Azusa Unified School District
10.2014 - 01.2020
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere.
Behavior Interventionist
Easter Seals Autism Services
12.2013 - 08.2015
- Improved client behavior by developing and implementing tailored intervention plans.
- Worked closely with parents to foster better understanding of individual child needs.
- Conducted thorough assessments for accurate identification of behavioral issues in clients.
- Collaborated with multidisciplinary teams to create comprehensive support strategies for children in need.
Instructional Assistant II
Hacienda La Puente Unified School District
08.2012 - 04.2013
- Enhanced student comprehension by utilizing multimedia resources and interactive activities in lesson plans.
- Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
Instructional Assistant
Pasadena Unified School District
08.2011 - 05.2012
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
- Enhanced student comprehension by utilizing multimedia resources and interactive activities in lesson plans.
- Collaborated with classroom teachers to design engaging lessons that aligned with state standards and curriculum objectives.
Education
Bachelor of Arts - Social Science
Arizona State University
Tempe, AZAssociate of Arts - Fine And Performing Arts
Citrus College
Glendora, CAAssociate of Arts - Social And Behavioral Science
Citrus College
Glendora, CASkills
- Application Processing
- Benefits Program Knowledge
- Telephone Etiquette
- Applicant Interviews
- Appointment Scheduling
- Social Program Eligibility
- Written and Verbal Communication
- Adaptability
- Active Listening
- Confidentiality
- Critical Thinking
- Case Management
Affiliations
- Los Angeles County African American Employees Association
- Kidsave.org
Timeline
Eligibility Worker II
Los Angeles County Department Of Public Social Services
12.2020 - Current
Substitute Teacher
Azusa Unified School District
10.2014 - 01.2020
Behavior Interventionist
Easter Seals Autism Services
12.2013 - 08.2015
Instructional Assistant II
Hacienda La Puente Unified School District
08.2012 - 04.2013
Instructional Assistant
Pasadena Unified School District
08.2011 - 05.2012
Bachelor of Arts - Social Science
Arizona State University
Associate of Arts - Fine And Performing Arts
Citrus College
Associate of Arts - Social And Behavioral Science
Citrus College
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