Kenya John
Asbury Park,NJ
Summary
Compassionate and detail-oriented individual with experience in babysitting, healthcare administrative support, and patient observation within clinical settings. Demonstrates strong interpersonal skills, professionalism, and the ability to maintain patient comfort and safety while supporting healthcare teams with organizational and clerical tasks. Comfortable in fast-paced hospital environments, with a patient-centered mindset, strong communication abilities, and a commitment to confidentiality and quality care. Seeking to contribute reliability, empathy, and administrative support skills to a hospital-based role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unit Secretary
Encompass Health Rehabilitation Hospital
Tinton Falls, NJ
08.2025 - Current
- Managed patient scheduling, ensuring timely appointments and efficient use of resources.
- Assisted in maintaining patient records using electronic health record systems.
- Coordinated communication between healthcare providers and patients to facilitate care delivery.
- Prepared and distributed daily reports to support clinical staff operations.
- Handled incoming calls and inquiries, directing them to appropriate departments promptly.
- Organized medical supplies inventory, contributing to seamless hospital operations.
- Supported administrative tasks, enhancing workflow efficiency within the unit.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Babysitter
Self Employed
Ocean,NJ
04.2020 - Current
- Supervised diverse age groups to ensure safety and well-being during activities.
- Developed engaging educational games to promote cognitive and social skills.
- Communicated effectively with parents regarding children's progress and daily activities.
- Managed schedules and routines to maintain structure in childcare environments.
- Mentored younger babysitters, providing guidance on best practices in child care.
- Adapted care approaches based on individual needs, enhancing child development outcomes.
- Reassured children when upset providing emotional support and stability.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Patient Observer
Hackensack Meridian Health Ocean Medical Center
Brick,NJ
07.2023 - 05.2024
- Monitored patient behavior and provided timely updates to nursing staff.
- Documented observations accurately to ensure continuity of care.
- Assisted with patient mobility and safety during daily activities.
- Collaborated with multidisciplinary teams to enhance patient experience.
- Educated patients on safety protocols and hospital procedures.
- Responded swiftly to patient needs, ensuring comfort and support.
- Maintained a clean and organized observation area for efficiency.
- Participated in training sessions to improve observational skills and techniques.
- Enhanced quality of care by diligently documenting all observations, interventions, and communications in accordance with hospital policies and procedures.
- Provided emotional support to distressed or anxious patients, helping them feel more at ease during their hospital stay.
Education
Bachelor of Science - Biology
Kean University
Union, NJ05-2027
High School Diploma -
Red Bank Catholic High School
Red Bank, NJ05-2023
Skills
- Incoming call reception
- Customer service
- Strong organization
- Telephone reception
- Appointment scheduling
- HIPAA compliance
Certification
CPR Certified
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Unit Secretary
Encompass Health Rehabilitation Hospital
08.2025 - Current
Patient Observer
Hackensack Meridian Health Ocean Medical Center
07.2023 - 05.2024
Babysitter
Self Employed
04.2020 - Current
Bachelor of Science - Biology
Kean University
High School Diploma -
Red Bank Catholic High School