Kenya Ramirez
El Paso
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Love Pho 2. Proven ability to enhance guest engagement and satisfaction through effective communication and menu memorization. Experienced in cash handling and inventory management, consistently achieving sales goals while maintaining a welcoming environment.
Overview
5
5
years of professional experience
Work History
Server
Love Pho 2
02.2025 - Current
- Provided exceptional customer service, ensuring a welcoming dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation and service efficiency.
- Assisted in training new servers on menu items and service protocols.
Sales Associate
Victoria's Secret & PINK
11.2023 - 02.2025
- Assisted customers with product selection and provided personalized recommendations.
- Maintained merchandising standards to ensure an appealing shopping environment.
- Managed inventory levels and conducted stock replenishment efficiently.
- Processed transactions accurately and handled cash register operations.
- Collaborated with team members to achieve sales goals and enhance customer satisfaction.
- Resolved customer inquiries and complaints effectively, ensuring positive experiences.
Juice Bar Barista
Quench
07.2023 - 11.2023
Warehouse Worker
Amazon
11.2022 - 02.2023
- Operated forklifts and pallet jacks to transport goods efficiently within warehouse.
- Maintained accurate inventory records using handheld scanners and warehouse management systems.
- Assisted in loading and unloading shipments, ensuring safe handling of products.
- Collaborated with team members to meet daily production goals and deadlines.
Sales Associate
Savers Thrift Store
11.2020 - 11.2021
- Assisted customers in locating products and provided recommendations to enhance shopping experience.
- Operated point-of-sale system efficiently, processing transactions with accuracy and speed.
- Maintained organized sales floor, ensuring merchandise displays were appealing and well-stocked.
- Collaborated with team members to achieve daily sales goals through effective communication.
Education
No Degree - Cosmetology
Tristate Cosmetology
Associate Education - Bilingual Education
El Paso Community College
El Paso, TXHigh School Diploma - Education
Socorro High School
06.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- Food running
- Sales techniques
- Supply restocking
- Food safety practices
- Beverage preparation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Love Pho 2
02.2025 - Current
Sales Associate
Victoria's Secret & PINK
11.2023 - 02.2025
Juice Bar Barista
Quench
07.2023 - 11.2023
Warehouse Worker
Amazon
11.2022 - 02.2023
Sales Associate
Savers Thrift Store
11.2020 - 11.2021
No Degree - Cosmetology
Tristate Cosmetology
Associate Education - Bilingual Education
El Paso Community College
High School Diploma - Education
Socorro High School