Kenya Robinson
Colonial Heights,VA
Summary
Dynamic versatile worker with proven sportsmanship and exceptional guest service skills. Adept at technology adaptation and food safety compliance, I consistently enhanced customer satisfaction and streamlined operations during peak times in a fast paced environment . Recognized for my ability to handle cash accurately, while also fostering a welcoming environment by taking time to understand and care for customers.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Chick-fil-A
07.2024 - 05.2025
- Demonstrated adaptability by working various roles as needed including Front of house and outside order taking and tendering , stocking, bagging, making drinks and deserts, and Outside and inside Meal Delivery.
- Assisted customers by answering questions and fulfilling requests and going the second mile.
- Assist any position that needed a boost in a rush by providing a fast and efficient helping hand and understanding what was needed to be done to get that result.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns.
Retail Sales Associate Cashier
Winn Dixie
06.2024 - 05.2025
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
Barista Trainee
Freedoms Found Coffee
05.2024 - 07.2024
- Provided expert product knowledge to customers, guiding them to an amazing start of their day.
- Upheld shops appearance standards by restocking coffee condiments quickly and neatly organizing chairs and tables when needed, while also performing routine cleaning duties.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Learned how to effectively make and handle coffee and how to correctly operate and clean machines.
Education
Working To Get My GED
Skills
- Technology adaptation
- Food safety compliance
- POS
- Guests Services
- Leadership qualities
- Food safety
- Cashiering
- Cash handling
- Sales
- Cleaning experience
- Food service
Timeline
Front of House Team Member
Chick-fil-A
07.2024 - 05.2025
Retail Sales Associate Cashier
Winn Dixie
06.2024 - 05.2025
Barista Trainee
Freedoms Found Coffee
05.2024 - 07.2024
Working To Get My GED
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