KENYA MCGEE
saint Petersburg
Summary
Compassionate worker with years of experience in office work setting.Skilled at managing multiple cases with great attention to detail and knowledge of loc resources known for providing caring comprehensive support to families while maintaining patients privacy.
Overview
8
8
years of professional experience
Work History
Advanced Medical Support Assistant
Federal affairs (BAYPINES VA)
St. Petersburg
04.2024 - Current
- Facilitated patient scheduling and appointment management for healthcare services.
- Coordinated communication between medical staff and patients to ensure clarity.
- Managed electronic health records using the established VA systems and protocols.
- Supported front desk operations, including greeting patients and answering inquiries.
- Maintained compliance with federal regulations and VA policies throughout daily tasks.
- Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
- Maintained accurate records of patient medical history, medications, test results, and other pertinent information in electronic health record system.
- Verified patient insurance coverage for services rendered at the facility.
- Collaborated with interdisciplinary teams to enhance patient care delivery processes.
Medical Office Specialist
HCA Florida Heart Institute - Northside
St. Petersburg
01.2023 - Current
- Greeting patients
- Maintaining records
- Scheduling appointments
- Data entry
- Obtaining records
- Assisting doctors
- Received, recorded, and responded to incoming and outgoing telephone and email communication.
- Making contact with hospitals in order to confirm patients' medical histories and avoid incorrect diagnoses and treatments.
Administrative Secretary
Florida Department of Health
Pinellas Park
01.2021 - 01.2023
- Ordering supplies for office
- Maintained supervisor schedule /calendar
- Setting up interviews
- Training new employees
- Billing
- Data entry
Human Services Specialist
Florida Department of Health
Pinellas Park
01.2019 - 01.2021
- Navigated patients thru referral process
- Obtain hospital documents
- Received referral notes/prepared for the patient next appointment
- Assisted doctor with chart prep
- Data entry
- Assisted office by answering phones, responding to guest inquiries, and providing information about the club's services during downtime.
Senior clerk
Florida Department of Health
Pinellas Park
10.2017 - 01.2019
- Scheduled /cancelled patients appointment
- Maintain medical records
- Obtain medical records
- Provided accurate n reliable information
- Data entry
- Incoming communications, such as phone calls, emails, and letters, were promptly received and forwarded to appropriate staff.
Education
High School -
Gibbs High School
St. Petersburg, FLAssociate of Science -
Hillsborough Community College
Tampa, FLHHA -
Pinellas Technical College
St. Petersburg, FLSkills
- Office management
- File management
- Administrative support
- Strategic planning
- Staff education and training
- Office administration
- Scheduling
- Customer service
- Accounts payable / accounts receivable
- Data entry
- Proficient in ECW/HMS
- Medical records
- Communication
- Relationship development
- Teamwork
- Medical terminology
Timeline
Advanced Medical Support Assistant
Federal affairs (BAYPINES VA)
04.2024 - Current
Medical Office Specialist
HCA Florida Heart Institute - Northside
01.2023 - Current
Administrative Secretary
Florida Department of Health
01.2021 - 01.2023
Human Services Specialist
Florida Department of Health
01.2019 - 01.2021
Senior clerk
Florida Department of Health
10.2017 - 01.2019
High School -
Gibbs High School
Associate of Science -
Hillsborough Community College
HHA -
Pinellas Technical College