Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
3
3
years of professional experience
Work History
Store Manager
Brahmin
Raleigh NC
12.2023 - Current
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Store Manager
5.11 Tactical
Jacksonville, NC
06.2022 - 12.2023
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Assistant Manager
Aldo
Columbia, SC
01.2022 - 05.2022
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Worked closely with Store Manager to ensure smooth operation of the business
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Sales Supervisor
Michael Kors
Charleston, SC And Columbia, SC
11.2020 - 01.2022
Effectively coached team members to reach weekly and monthly sales goals.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Promoted exceptional customer service by engaging clients on sales floor.
Checked store merchandise regularly for proper display and replenishment.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Kept orderly and accurate accounting records by monitoring sales documentation.
Education
Bachelor of Science - Retail And Fashion Merchandising