Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Kenyetta Jackson

Atlanta

Summary

Experienced Human Resources professional with 7 years of expertise in understanding human behavior, optimizing workplace systems, and enhancing user engagement. Transitioning into Human Factors Psychology to apply deep insights into human cognition, behavior, and ergonomics to design safer, more efficient systems and environments. Skilled in analyzing user needs, communication, and problem-solving, with a proven ability to balance organizational goals with individual well-being. Passionate about leveraging psychological principles to improve user experiences and create intuitive, human-centered designs.

Overview

7
years of professional experience
1
Certification

Work History

USLBM Holding Inc.

Human Resources Coordinator
07.2022 - 10.2024

Job overview

  • Optimized payroll and benefits, ensuring 100% accuracy in processing.
  • Designed onboarding and training programs, boosting new hire retention.
  • Streamlined background checks and compliance audits, reducing hiring risks.
  • Led HRIS management, improving data efficiency and reporting.
  • Developed leadership training, enhancing managerial effectiveness.
  • Conducted exit interviews, driving strategic workforce improvements.
  • Improved internal communication, increasing HR policy clarity.
  • Resolved employee concerns swiftly, fostering a positive work environment.

The Family Health Centers Of Georgia

Human Resources Coordinator
06.2017 - 07.2022

Job overview

  • Developed training and benefits materials, improving new hire onboarding efficiency.
  • Organized and secured personnel files, maintaining 100% confidentiality and compliance.
  • Coordinated interviews, successfully reducing time-to-hire by 15%.
  • Conducted background checks, streamlining the hiring process and ensuring quality hires.
  • Managed employee status changes, keeping HR systems up to date without errors.
  • Delivered employee feedback to management, resulting in actionable improvements.
  • Assisted with orientation, enhancing the new hire experience and retention rates.
  • Balanced multiple projects, consistently meeting deadlines in a high-pressure environment.

Francesca's Collections

Sales Associate
02.2018 - 08.2018

Job overview

  • Built and maintained relationships with peers and upper management to drive team success
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Collected payments and provided accurate change
  • Helped customers find specific products, answered questions and offered product advice
  • Engaged customers in friendly, professional dialogue to determine needs
  • Answered incoming telephone calls to provide store, products and services information
  • Used technology resources to assist customers in locating and selecting items
  • Assisted teammates with sales-processing tasks to meet daily sales goals
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions

Education

Grand Canyon University
Phoenix, AZ

Master of Science from Psychology

University Overview

GPA: Honor Roll, Top Ranked: 25%

Middle Georgia State University
Macon, GA

Bachelor of Science from Psychology
05.2022

University Overview

  • Middle Georgia Psych Knights Member
  • Dean's List Honoree fall 2020- fall 2021
  • Presidents list Honoree fall 2022
  • GPA: Cum Laude Graduate

Dutchtown High School
Hampton, GA

High School Diploma
05.2017

University Overview

GPA: Honor Roll Student, Cum Laude Graduate

Skills

  • Microsoft office suite expert
  • Stakeholder relations
  • Project management
  • Superb interpersonal skills
  • Team collaboration
  • Organizational development
  • Research analysis
  • Deep knowledge of psychology

Certification

Lean Six Sigma

Timeline

Human Resources Coordinator
USLBM Holding Inc.
07.2022 - 10.2024
Sales Associate
Francesca's Collections
02.2018 - 08.2018
Human Resources Coordinator
The Family Health Centers Of Georgia
06.2017 - 07.2022
Middle Georgia State University
Bachelor of Science from Psychology
Dutchtown High School
High School Diploma
Grand Canyon University
Master of Science from Psychology
Kenyetta Jackson