Kenza Ziad
Saint Petersburg
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Raining Berries
Saint Petersburg
05.2024 - 08.2025
- Collaborated with team members to ensure efficient service during busy periods.
- Engaged with customers to create a welcoming atmosphere in the café.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Assisted customers with menu selections and provided product information.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Addressed and resolved customer concerns to maintain brand loyalty.
Babysitter
Private Client
Saint Petersburg
01.2023 - 05.2025
- Managed daily schedules and routines for multiple children.
- Supervised children during playtime and educational activities.
- Establishing trust through consistent communication with both parents and kids.
- Communicated with parents about daily activities and any concerning behaviors.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Organized various activities, games, crafts and outings to keep children entertained.
- Used organization and time management skills to multitask and keep children on set schedules.
- Using problem-solving skills to anticipate potential issues before they arise.
Education
High School Diploma -
Saint Petersburg High School
Saint Petersburg FL05-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- First Aid/CPR
- Communication skills
- Food safety practices
- Fluent In Arabic
- PPE compliance
- Friendly, positive attitude
- Leadership
- Problem-solving
- Social perceptiveness
- Time management
Accomplishments
- Spartan Alliance Program
- Merit Scholar
- Take Stock In Children Scholar
Certification
- I am also OSHA and NCCER certified working hands on in the construction program in high school we also got our CPR training certification from doing a full length course where we got to actually test out our skills
Languages
Arabic
Professional
Affiliations
- Do taekwondo and MMA
- Do Zumba on the weekends
- love to read in my free time
References
References available upon request.
Timeline
Barista
Raining Berries
05.2024 - 08.2025
Babysitter
Private Client
01.2023 - 05.2025
High School Diploma -
Saint Petersburg High School
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