Kenzi Sullivan
Crestview,FL
Summary
Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bookkeeper
Bleacher Builders
Benson, NC
01.2022 - 12.2023
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Manager
Hole Shot Cafe
Dunn, NC
02.2017 - 10.2023
- High volume, fast pace facility that served thousands.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Patient Service Advocate
FastMed Urgent Care
07.2020 - 11.2020
- I work scheduling in our Clockwise systems, handling daily clinical operations (I.e
- Charting, scheduling virtual telemedicine, answering calls about prescription/refills, and talking to patients about their lab results), and helping the medical providers whenever it is needed.
Substitute Teacher
Harnett County Schools
01.2020 - 04.2020
- I worked with Harnett County Schools until the schools closed for the year due to COVID19.
Emergency Medical Technician
Galot Motorsports
03.2018 - 04.2020
- I worked providing emergency services to those who needed during events we had at the facility.
Medical Coordinator
Sleep Carolina
11.2019 - 03.2020
- Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
- Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
- Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
- Served as a critical point of contact for patients during emergencies or after-hours situations, providing appropriate guidance and support during challenging moments.
Medical Support Technician
Grifols Talecris
06.2019 - 10.2019
- My day to day duties being part of the medical staff at Talecris includes were but are not limited to performing physical exams, phlebotomy, and performing medical screening on donors.
Education
Certification in Emergency Medical Technician -
Johnston Community College
Smithfield, NC09.2018
Certification in CNA I -
Johnston Community College
Smithfield, NC03.2018
High school or equivalent -
Triton High School
Erwin, NC05.2015
Skills
- Customer Service (7 years)
- Microsoft Office
- Operations
- Payroll
- Scheduling
- Inventory Management
- Money Management (6 years)
- Leadership Experience (6 years)
- Insurance Billing
- Administrative Assistant (3 years)
- Excel (5 years)
- Google Docs (5 years)
- Microsoft Powerpoint (5 years)
- Management Experience (6 years)
- Phone Etiquette (5 years)
- Sales Experience (6 years)
- QuickBooks
- Insurance Verification
- Medical Office Experience
- Office manager experience
- Social media management
- Bookkeeping
- Accounts Receivable
- Quickbooks
Certification
- Certified Nursing Assistant (CNA)
- Emergency Medical Technician
- Substitute Teacher
- CPR Certification
- BLS Certification
Timeline
Bookkeeper
Bleacher Builders
01.2022 - 12.2023
Patient Service Advocate
FastMed Urgent Care
07.2020 - 11.2020
Substitute Teacher
Harnett County Schools
01.2020 - 04.2020
Medical Coordinator
Sleep Carolina
11.2019 - 03.2020
Medical Support Technician
Grifols Talecris
06.2019 - 10.2019
Emergency Medical Technician
Galot Motorsports
03.2018 - 04.2020
Manager
Hole Shot Cafe
02.2017 - 10.2023
Certification in Emergency Medical Technician -
Johnston Community College
Certification in CNA I -
Johnston Community College
High school or equivalent -
Triton High School