Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenzie Estes

Rome,Georgia

Summary

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

Harbin Clinic - Internal Medicine
06.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained patient medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, obtained vital signs and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
  • Assisted physicians with minor procedures, including preparing exam room and sterilizing instruments.

Patient Service Representative

Harbin Clinic - Gastroenterology
07.2023 - 05.2024
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.

Education

Certificate - Medical Assisting

Georgia Northwestern Technical College
Rome, GA
12-2024

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Procedure assistance

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Harbin Clinic - Internal Medicine
06.2024 - Current

Patient Service Representative

Harbin Clinic - Gastroenterology
07.2023 - 05.2024

Certificate - Medical Assisting

Georgia Northwestern Technical College

Similar Profiles

  • Vanessa Smith

    Vanessa SmithVanessa Smith

    LPN Office Nurse at Pinehurst Medical Clinic, Internal MedicineLPN Office Nurse at Pinehurst Medical Clinic, Internal Medicine

  • YOUJEONG LEE

    YOUJEONG LEEYOUJEONG LEE

    Dialysis Registered Nurse at Seoul Top Internal Medicine ClinicDialysis Registered Nurse at Seoul Top Internal Medicine Clinic

  • Mandy Hanway

    Mandy HanwayMandy Hanway

    Office Supervisor at Christus Trinity Clinic- Internal MedicineOffice Supervisor at Christus Trinity Clinic- Internal Medicine

  • Robert Hester

    Robert HesterRobert Hester

    Plant Manager at Mohawk Industries IncPlant Manager at Mohawk Industries Inc

  • JAMIE CHANDLER

    JAMIE CHANDLERJAMIE CHANDLER

    Talent Attraction Partner at AMSTalent Attraction Partner at AMS

CREATE PROFILE