KENZIE KIMBRO
Dayton,Texas
Summary
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Specialist
ONEOK
Mont Belvieu, TX
03.2023 - Current
- Works closely with operations and Maintenance managers on budget tracking as well as current and future budget possibilities
- Training for operational finances, asset management and all company systems related to operations
- Track and forecast for operations and maintenance expenses on a weekly, monthly, annual outlook
- Ensure all documentation applies to company requirements
- Creating work ticket contracts for possible work being done for the operations team
- Handling administrative request and queries from supervisors
- Organizing and scheduling meetings by overseeing supervisor calendars
- Identified areas of improvement in current operations systems and implemented changes
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Developed and implemented project tracker or calendar to meet and maintain standards.
- Liaised between departments, vendors and clients to monitor project expenses.
- Organized and facilitated meetings with key stakeholders to discuss project objectives.
Utility Billing Specialist
City of Dayton
Dayton, TX
02.2021 - 05.2022
- Process payments and record information in account database
- Managed payments processing, and collection tasks
- Processed and sent invoices, adjustments and credit memos to customers
- Performed data import, scanning or manual keying processes to verify accuracy
- Monitored past due accounts and pursued collections on outstanding invoices
- Executed account updates and noted account information in data systems
Facility Maintenance Tech - Internship
City of Dayton
Dayton, TX
01.2022 - 03.2022
- Developed administrative processes to achieve organized objectives and improve office efficiency
- Recorded facility work in official logs and meticulously tracked and followed recommended maintenance schedules to keep the company operating smoothly and meeting customer needs
- Managed inventory to ensure all supplies were in stock and within budget
- Coordinated appointments, meetings, and conferences as well as interviews
- Delivered exceptional customer service through direct communication with clients and team members
GIS/Mapping Apprentice - Internship
City of Dayton
Dayton, TX
04.2020 - 07.2020
- Used diverse database and mapping software to give personal accurate details
- Built and maintained current maps for use by the City
Assistant Project Manager - Internship
City of Dayton
Dayton, TX
05.2019 - 07.2019
- Maintained close connections with project personnel to quickly identify and resolve problems
- Provided project milestone details to appropriate stakeholders
- Monitored milestones to stay ahead of schedules and proactively spot potential roadblocks
Education
High School Diploma -
Dayton High School
Dayton, TX06-2020
Certificate - Real Estate
Champion School of Real Estate
Houston, TXSkills
- Database Entry
- Spreadsheet Development
- Ariba
- Powerplan
- PowerBi
- Maximo
- SplashBi
- Spotfire
- Quickbase
- Doc-U-Sign
- Multitasking and Prioritization
- Verbal and Written Communication
- Record Sorting and Filling
- Flexible and Adaptable
- Service-oriented
- Problem-Solving
- Self Motivated
- Microsoft
- Excel
- Billing/ Invoicing/ PO’s
- Inventory Assessment
- Team Collaboration
- Outgoing and Incoming Mail Preparation
- Incode 10
- ICertis
- Sharepoint
- Teams
Certification
- National Incident Management Systems
- COVID-19 for Local Government Personnel
- Drug and Alcohol Awareness
- Sexual Harassment in the Workplace
References
- Roy Rodriguez, (713) 204-4792, Roy@Trinityresidentialdev.com, Utilities Director, Trinity Residential Dev., 25408 US 59 Access Rd, Porter, Texas, 77365
- Murphy Green, (936) 402-9977, Mgreen@daytontx.org, County Pct.4, 117 Cook St, Dayton, Texas, 77535
Recommendation Letter
10/04/22, Roy Rodriguez, I'm writing this letter to recommend Kenzie Kimbro to any employer considering her for a position. Ms. Kimbro was hired with the City of Dayton from May 2019 to May 2022. Unfortunately, Ms. Kimbro was laid off due to budget restraints and administration transitions in May 2022. During her time with the City of Dayton, Kenzie was quickly promoted within the organization due to her quick learning abilities and great teamwork skills. Kenzie is very dependable and follows through on all assigned tasks. She has great communication skills and is very knowledgeable with numerous software programs. I highly recommend her for a position within your organization and would be happy to discuss Ms. Kimbro's qualifications in more detail. Please feel free to contact me at Roy@trinityresidentialdev.com or at my office (281) 747-7171.
Timeline
Operations Specialist
ONEOK
03.2023 - Current
Facility Maintenance Tech - Internship
City of Dayton
01.2022 - 03.2022
Utility Billing Specialist
City of Dayton
02.2021 - 05.2022
GIS/Mapping Apprentice - Internship
City of Dayton
04.2020 - 07.2020
Assistant Project Manager - Internship
City of Dayton
05.2019 - 07.2019
High School Diploma -
Dayton High School
Certificate - Real Estate
Champion School of Real Estate