Kenzie Lively
Janesville,MN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Sales Representative
Verizon
Waseca, Minnesota
02.2026 - Current
- Demonstrated Verizon products and services to enhance customer understanding.
- Educated customers on plans, features, and benefits of services offered.
- Engaged customers to identify their needs and recommend suitable products.
- Processed customer transactions accurately using point-of-sale systems.
Chick-Fil-A Team Lead
Chick-fil-A
Jacksonville, FL
12.2022 - 01.2026
- Trained new team members on service standards and operational procedures.
- Managed conflict resolution within the team to maintain a positive work environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Monitored inventory levels and placed orders to maintain stock availability.
Education
San Jose College Prepatory
Jacksonville, FLSkills
- Transaction management
- POS systems
- Customer interaction
- Product knowledge
- Inventory management
- Team leadership
- Problem solving
References
References available upon request.
Timeline
Sales Representative
Verizon
02.2026 - Current
Chick-Fil-A Team Lead
Chick-fil-A
12.2022 - 01.2026
San Jose College Prepatory