Kenzie McElhinney
Dallas,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Partenope Ristorante
05.2024 - Current
- Delivered exceptional customer service, enhancing dining experience and ensuring guest satisfaction.
- Managed order accuracy by efficiently processing and serving food and beverages.
- Collaborated with kitchen staff to coordinate timely meal delivery and address special requests.
- Maintained cleanliness of dining area, contributing to a welcoming atmosphere for patrons.
- Assisted in training new servers on menu offerings and service protocols to ensure consistency.
- Adapted quickly to changing priorities during busy shifts, maintaining composure under pressure.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided detailed menu knowledge to guests, facilitating informed dining choices and upselling opportunities.
Restaurant Manager
Raising Cane's Restaurants
05.2020 - 05.2024
- Led daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Developed staff schedules, optimizing labor costs while maintaining service standards.
- Implemented inventory management systems, reducing waste and improving supply chain efficiency.
- Fostered a positive work environment, promoting teamwork and high employee morale across the restaurant team.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 05.2020
- Prepared sandwiches to customer specifications, ensuring quality and freshness.
- Maintained cleanliness of work areas, adhering to food safety standards.
- Assisted in managing inventory levels, ensuring timely restocking of ingredients.
- Trained new team members on sandwich preparation and operational procedures.
Education
High School Diploma -
Heritage High School
Frisco, TXEducation
Colin College
Plano, TX05-2030
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Wine knowledge
- Food handling
- Team Management
- Employee onboarding
- Passion for working with children
- Passion for Teaching
- Childcare experience
Certification
TABC Certification
Food Handlers
CPR Certified
Timeline
Server
Partenope Ristorante
05.2024 - Current
Restaurant Manager
Raising Cane's Restaurants
05.2020 - 05.2024
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 05.2020
High School Diploma -
Heritage High School
Education
Colin College