Summary
Overview
Work History
Education
Skills
Timeline
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Kenzie Savannah

Bozeman,MT

Summary

Customer-focused professional, I excell at Montana Gift Corral, and in my salon business by enhancing customer satisfaction and sales through superior service. Adept in money handling and customer relations, my leadership significantly contributes to operational excellence and team development, showcasing my ability to multitask and maintain a high level of professionalism.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Montana Gift Corral
01.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Generated repeat business through exceptional customer service at multiple retail stores.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Cosmetologist

Hera Salon/Solara Salon
07.2017 - Current
  • Booked appointments, answered phones, greeted clients, and handled payments.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences. Specializing in wedding styling.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.

Stylist & Barista

Boho Boze
04.2017 - 07.2017
  • Assisted owner in opening brand new business insuring accurate inventory & merchandising.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Trained in proper brew techniques of espresso drinks, coffee & tea
  • Hair services and selling after care products

Lead Stylist/Wedding Stylist

Indulgence
05.2014 - 04.2017
  • Conducted thorough consultations with clients, ensuring their desired results were achieved every time.
  • Coordinated with makeup artists for special events, creating seamless beauty experiences for all attendees involved.
  • Processed payments, entering sales in register for salon services and store retail.


Education

Cosmetology License -

Academy of Cosmetology
Bozeman, MT

Skills

  • Money Handling
  • Customer Relations
  • Product and service knowledge
  • Retail Operations
  • Computer Skills
  • Multitasking Abilities
  • Organizational Skills
  • Active Listening
  • Staff Training
  • Professional and Courteous

Timeline

Assistant Manager

Montana Gift Corral
01.2019 - Current

Cosmetologist

Hera Salon/Solara Salon
07.2017 - Current

Stylist & Barista

Boho Boze
04.2017 - 07.2017

Lead Stylist/Wedding Stylist

Indulgence
05.2014 - 04.2017

Cosmetology License -

Academy of Cosmetology

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Kenzie Savannah