Kenzie Sollars
Marshall,IL
Summary
Knowledgeable Universal Banker equipped to handle fast-paced banking work. Serves customers with expertise in business and personal banking. Highly proficient in handling teller work, setting up accounts, taking the initiative, and selling bank products.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Universal Banker
First Mid Bank & Trust
10.2023 - Current
- Opened checking and savings accounts using bank policy and compliance procedures.
- Processed deposits, withdrawals, and transfers for First Mid Bank & Trust customers.
- Assisted customers with online banking, debit cards, and account access issues.
- Promoted banking products through needs-based conversations with branch visitors.
- Resolved routine account questions and service concerns with professionalism.
- Referred loan, credit, and investment questions to specialist team members.
- Supported branch operations through cash balancing and daily teller duties.
Server
Red Lobster
Terre Haute
10.2022 - 12.2024
- Ensured customers received all necessary items for optimal meal enjoyment
- Provided drinks and meal preparation to ensure customer satisfaction during service.
- Utilized resources to address customer needs and enhance satisfaction
- Oversaw cash register functions to ensure accuracy to ensure efficient handling of sales.
Sandwich Artist
Subway
Marshall
08.2021 - 11.2022
- Greeted and served guests to ensure a positive dining experience
- Ensured freshness and quality of food products
- Maintained food safety and sanitation standards to uphold quality and compliance
- Greeted and served guests at the restaurant entrance
- Operated cash register to process customer transactions
Server
Marshall Family Restaurant
Marshall
06.2020 - 07.2021
- Ensuring the customers have everything they need to make their meal to utmost satisfaction
- Leveraged resources to fulfill customer needs and demands
- Provided customers with beverages and meals to enhance their dining experience.
- Delivered required items to customers for meal preparation
- Managed cash register operations to ensure smooth and efficient payment processing.
Education
Diploma -
Marshall High School
MarshallSome College (No Degree) - Business Administration
Lakeland College
Mattoon, ILSkills
- Banking Operations
Certification
Indiana alcohol employee permit
Timeline
Universal Banker
First Mid Bank & Trust
10.2023 - Current
Server
Red Lobster
10.2022 - 12.2024
Sandwich Artist
Subway
08.2021 - 11.2022
Server
Marshall Family Restaurant
06.2020 - 07.2021
Diploma -
Marshall High School
Some College (No Degree) - Business Administration
Lakeland College