Kenzie Struthers

• Processed payments while providing customer service.
• Maintained account sign up rate of 40% and higher
• Resolved customer concerns and offered solutions to problems.
• Provided advice to customers on pet care, and offered product recommendations.
• Maintained cleanliness around register area.
• Maintained cat enclosure to promote continued care and wellbeing of the animals in store.

• Worked with Forest Service staff in order to consolidate a communication system between departments of the
  US Forest Service and Tribal Governments to better assist consultations involving Forest Service lands.

Wrote programming for children’s activities and assisted in the creation of educational classes for both adults and
children.
Staffed publicity events and promoted the Butterfly Pavilion to the general public.
Redesigned the set up for tabling to be more accessible to those with disabilities.
Created Signage for offsite events to assist in Hard of Hearing and bilingual interpretation.
Filled in on the floor when space was available and educated guests on invertebrate biology and invertebrate
conservation is important.

Taught summer camps based around video game design and modding aimed at children ages 6 to 15.
Often used creative problem solving skills in order to compromise situations between group mates and
programming issues.
Acted as a liaison between the camp counselors, parents, and head office through face to face communication.