Kenzie Terwilliger
Powell Butte,OR
Summary
Compassionate medical assistant with a strong background in patient scheduling, vital sign monitoring, and medical terminology. Proven ability to improve workflow efficiency and elevate patient care standards in fast-paced clinical environments.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Certified Medical Assistant
St Charles Hospital
Bend, OR
02.2025 - Current
- Assisted in patient intake and registration processes, ensuring accurate data entry and documentation.
- Supported clinical staff with routine procedures, enhancing workflow efficiency and patient care quality.
- Maintained medical equipment and supplies inventory, facilitating timely availability for clinical operations.
- Prepared examination rooms by sanitizing surfaces and organizing instruments, contributing to a safe environment.
- Observed patient vital signs and recorded findings, aiding healthcare team in monitoring patient conditions.
- Coordinated scheduling of appointments, optimizing clinic flow and minimizing wait times for patients.
Emergency Room Technician
St Charles Medical Center
Bend, OR
06.2024 - 02.2025
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Assisted in patient assessments and data collection to support efficient care delivery.
- Prepared and maintained emergency equipment, ensuring readiness for critical situations.
- Collaborated with multidisciplinary teams to streamline patient flow in high-pressure environments.
- Monitored patient vital signs, ensuring timely reporting to nursing staff for critical decision-making.
- Assisted in patient positioning and mobility, enhancing comfort during examinations and treatments.
Endoscopy Technician
Bend Surgery Center
Bend, OR
07.2022 - 06.2024
- Operated and maintained endoscopy equipment to ensure safety and functionality during procedures.
- Assisted in patient preparation and recovery, ensuring comfort and adherence to protocols.
- Collaborated with medical staff to streamline workflow and enhance procedural efficiency.
- Educated patients on pre- and post-operative care, improving overall patient experience.
- Monitored inventory levels of supplies and instruments, facilitating timely restocking processes.
- Implemented best practices for infection control, contributing to a safe clinical environment.
- Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
- Set up endoscopy suites with equipment and supplies needed for procedures.
Certified Medical Assistant
VivaGyn
Bend, OR
06.2021 - 06.2022
- Educated patients on post-visit care instructions, improving understanding of treatment plans and follow-up needs.
- Implemented electronic health record updates, ensuring compliance with hospital policies and accuracy in patient information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Certified Nursing Assistant
Fox Hollow Assisted Living
Bend, OR
11.2020 - 06.2021
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with interdisciplinary teams to enhance resident care plans.
- Trained new staff on best practices for patient care and safety protocols.
- Advocated for resident needs, fostering positive relationships and trust.
- Implemented infection control measures to maintain a safe living environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
Prestige High Desert Assisted Living
Bend, OR
05.2018 - 11.2020
- Documented patient progress accurately in electronic health records systems.
- Led initiatives to improve resident engagement through activity programming.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
Associate of Science - Associates of General Studies
Central Oregon Community College
Bend, OR06-2022
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Vital sign monitoring
- Electronic health records
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant
St Charles Hospital
02.2025 - Current
Emergency Room Technician
St Charles Medical Center
06.2024 - 02.2025
Endoscopy Technician
Bend Surgery Center
07.2022 - 06.2024
Certified Medical Assistant
VivaGyn
06.2021 - 06.2022
Certified Nursing Assistant
Fox Hollow Assisted Living
11.2020 - 06.2021
Certified Nursing Assistant
Prestige High Desert Assisted Living
05.2018 - 11.2020
Associate of Science - Associates of General Studies
Central Oregon Community College