Kenzleigh Guillot
Ruston,LA
Summary
Dynamic professional with a proven track record at Leebo's, excelling in customer service and training development. Skilled in mentoring and coaching, I enhance team collaboration and drive productivity. My strong problem-solving abilities and exceptional people skills have consistently resulted in improved employee performance and engagement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associates
Leebo's
04.2026 - 05.2026
- Developed and delivered training programs on food safety and customer service protocols.
- Assisted in onboarding new staff, ensuring understanding of operational procedures.
- Evaluated employee performance through regular assessments and feedback sessions.
- Coordinated training schedules to optimize staff availability and training effectiveness.
- Facilitated workshops on team collaboration and communication strategies.
- Implemented training materials to enhance learning outcomes for diverse employee groups.
- Monitored adherence to company policies during training sessions, promoting compliance and accountability.
- Streamlined training processes by incorporating technology for improved engagement and efficiency.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Facilitated team-building exercises to foster collaboration between department members.
Housekeeper
Tioga Community Care Center
10.2025 - 04.2026
- Maintained cleanliness and organization of resident rooms and common areas.
- Performed routine cleaning tasks, including dusting, mopping, and sanitizing surfaces.
- Assisted in laundry services, ensuring proper handling and storage of linens.
- Reported maintenance issues to ensure prompt resolution of facility concerns.
- Followed safety protocols to maintain a safe environment for residents and staff.
- Collaborated with team members to improve efficiency in daily cleaning operations.
Secretary
Tioga Community Care Center
10.2025 - 04.2026
- Managed scheduling for appointments and meetings, ensuring efficient use of time.
- Handled incoming communications and directed them to appropriate staff members.
- Maintained organized filing systems, improving document retrieval process.
- Assisted in preparing reports and presentations for administrative meetings.
- Coordinated office supplies inventory, streamlining procurement processes.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Sales Associate
American Eagle
10.2025 - 10.2025
- Provided excellent customer service, ensuring positive shopping experiences.
- Assisted with inventory management and restocking merchandise on the sales floor.
- Engaged customers in product knowledge, promoting brand loyalty and repeat business.
- Processed transactions accurately using POS systems, maintaining cash handling standards.
Trainer
Burger King
02.2024 - 12.2024
- Developed and delivered training programs on food safety and customer service protocols.
- Assisted in onboarding new staff, ensuring understanding of operational procedures.
- Evaluated employee performance through regular assessments and feedback sessions.
- Coordinated training schedules to optimize staff availability and training effectiveness.
- Facilitated workshops on team collaboration and communication strategies.
- Implemented training materials to enhance learning outcomes for diverse employee groups.
- Monitored adherence to company policies during training sessions, promoting compliance and accountability.
- Streamlined training processes by incorporating technology for improved engagement and efficiency.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Facilitated team-building exercises to foster collaboration between department members.
Education
High School Diploma -
Rapides High School
Lecompte, LA05.2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Cash handling
- Flexible schedule
- Stocking and receiving
Certification
OSHA
ABO license
Timeline
Sales Associates
Leebo's
04.2026 - 05.2026
Housekeeper
Tioga Community Care Center
10.2025 - 04.2026
Secretary
Tioga Community Care Center
10.2025 - 04.2026
Sales Associate
American Eagle
10.2025 - 10.2025
Trainer
Burger King
02.2024 - 12.2024
High School Diploma -
Rapides High School