Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Kenzye Ganwich

Sumner,WA

Summary

Results-oriented professional with extensive experience in retail operations and customer service. Expertise in staff supervision and time management, contributing to streamlined processes and increased customer satisfaction. Proven ability to manage daily operations effectively.

Overview

11
11
years of professional experience

Work History

Assistant Manager

U-Haul International
Auburn, WA
03.2025 - Current
  • Led daily operations to enhance customer satisfaction and streamline service delivery.
  • Trained and mentored new team members on company policies and procedures.
  • Managed inventory levels, ensuring timely restocking and accurate tracking of supplies.
  • Developed and implemented process improvements to optimize operational efficiency.
  • Made strong relationships with customers, addressing inquiries and resolving issues promptly.
  • Promote product of the month along with storage.
  • Making sure the Storage facility was kept and Customers were welcomed and shown the facility at MOVE IN
  • Reservations for customers for their rental needs and wants.
  • Phone calls, storage calls on the daily. Making sure to help run the center when GM wasn't present.

Dispatcher

U-Haul International
Auburn, WA
10.2024 - 03.2025
  • Coordinated logistics for vehicle rentals, ensuring timely dispatch and customer satisfaction.
  • Monitored and managed fleet inventory, optimizing vehicle availability and efficiency.
  • Collaborated with team members to streamline communication processes, enhancing operational workflows.
  • Communicated with drivers and personnel to coordinate time frame so we can get the equipment returned in a timely fashion
  • Maintain communication with all shop personnel one when the equipment will be ready for wash bay so I can get the equipment transferred to its rightful location.
  • Lot walks on the daily making sure every piece of equipment was logged correctly

Transfer Driver

U-Haul International
Auburn, WA
05.2024 - 10.2024
  • Operated various vehicle types to transport equipment safely and efficiently across designated locations.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with company standards.
  • .
  • Managed logistics for timely vehicle deliveries, optimizing route planning to reduce wait times.
  • Maintained accurate records of vehicle conditions and transfer logs for reporting purposes.
  • Improved operational efficiency by maintaining clear communication with dispatchers and fellow drivers throughout shifts.

Automotive Sales Consultant

INFINITI of Tacoma
Tacoma, WA
01.2021 - 03.2022
  • Guided customers through vehicle selection, ensuring alignment with preferences and budget constraints.
  • Developed and maintained relationships with clients, fostering loyalty and repeat business.
  • Conducted comprehensive vehicle presentations, highlighting features and benefits to enhance customer understanding.
  • Collaborated with finance team to streamline financing options for customers, improving overall satisfaction.

Shipping and Receiving Clerk

Niagara Bottling, LLC
Puyallup, WA
01.2020 - 11.2020
  • Coordinated inbound and outbound shipments, ensuring compliance with company policies and safety regulations.
  • Managed inventory levels through accurate tracking and documentation within warehouse management system.
  • Streamlined receiving processes, reducing errors in shipment accuracy through thorough inspections and verification.
  • Trained new staff on proper shipping and receiving procedures, enhancing team efficiency and productivity.
  • Tested water for all inbound loads to make sure the quality level were reading on an acceptable level

Sales Associate

Jerrys Color Center
Yelm, WA
05.2017 - 11.2019
  • Operated point-of-sale system efficiently, processing transactions accurately and promptly.
  • Restocked shelves regularly, ensuring product availability for customers at all times.
  • Resolved customer inquiries and complaints professionally, enhancing overall satisfaction.
  • Participated in inventory management tasks, helping track stock levels effectively.
  • delivery driver with fintakes product to schools so the job can get completed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Sportsman's Warehouse
Puyallup, WA
08.2015 - 06.2016

Provide customer service, stocking, cleaning in my department, operate with directives for the layout of the department.

  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained cleanliness and organization of merchandise displays to enhance shopping experience.
  • Collaborated with team members to achieve sales goals and improve customer service.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Lakes High School
Lakewood, WA
06.2013

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Staff supervision
  • Retail operations
  • Employee scheduling
  • Recruiting and interviewing

Timeline

Assistant Manager

U-Haul International
03.2025 - Current

Dispatcher

U-Haul International
10.2024 - 03.2025

Transfer Driver

U-Haul International
05.2024 - 10.2024

Automotive Sales Consultant

INFINITI of Tacoma
01.2021 - 03.2022

Shipping and Receiving Clerk

Niagara Bottling, LLC
01.2020 - 11.2020

Sales Associate

Jerrys Color Center
05.2017 - 11.2019

Sales Associate

Sportsman's Warehouse
08.2015 - 06.2016

High School Diploma -

Lakes High School
Kenzye Ganwich