Keojah McNeil
Lincolnton,NC
Summary
Detail-oriented Patient Care Coordinator specializing in patient scheduling, insurance verification, and regulatory compliance. Committed to enhancing patient advocacy and customer relationship management.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Novant Health, Inc
Denver, North Carolina
06.2023 - 08.2024
- Coordinated patient appointments and managed scheduling for healthcare providers.
- Assisted patients with insurance verification and billing inquiries efficiently.
- Communicated effectively with medical staff to facilitate patient care processes.
Team Lead
Zaxby's Restaurant
Dillon, South Carolina
10.2021 - 05.2023
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Led team to ensure efficient food preparation and service quality.
- Trained new staff on restaurant policies and customer service techniques.
- Resolved customer complaints effectively to maintain satisfaction standards.
- Monitored compliance with health and safety regulations during operations.
Education
High School Diploma -
Lake View High School
Lake View05-2023
Skills
- Patient scheduling
- EHR management
- Insurance verification
- Billing inquiries
- Patient advocacy
- Patient safety
- Regulatory compliance
- HIPAA compliance
- Client relationship management
- Team leadership
- Attention to detail
Timeline
Patient Care Coordinator
Novant Health, Inc
06.2023 - 08.2024
Team Lead
Zaxby's Restaurant
10.2021 - 05.2023
High School Diploma -
Lake View High School