Dedicated Direct Support Professional with expertise in staff management, training development, and client support. Proven ability to collaborate on personalized care plans and enhance team communication.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
Arc Of Monroe
Rochester
02.2017 - Current
Supported individuals with disabilities in daily living activities.
Maintained a safe and clean environment for clients at all times.
Collaborated with team members to create personalized care plans.
Documented client progress and reported observations to supervisors.
Trained new staff on best practices for client care and support.
Provided guidance and support to ensure safety of individuals served.
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Assistant Manager
Arc Of Monroe
Rochester
02.2021 - 02.2023
Assisted in daily operations and staff management to ensure smooth workflows.
Developed training materials for new team members to enhance onboarding processes.
Coordinated schedules and activities for staff and clients effectively.
Implemented communication strategies to improve team collaboration and morale.
Facilitated meetings with staff to discuss goals, challenges, and solutions regularly.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Updated and maintained databases with current information.
Tent Crew Member
Nolan's Rental
Webster
03.2016 - 03.2017
Set up tents and equipment for events and rentals.
Inspect tents for damage before and after events.
Collaborate with team members to ensure timely setups.
Transport equipment to various event locations safely.
Follow safety protocols during tent installations and dismantling.
Clean and repair rental items to maintain quality standards.
Follow instructions from supervisors related to job duties and responsibilities.
Dishwasher
Moes Southwest And Grill
Webster
01.2015 - 02.2016
Assisted kitchen staff by providing clean supplies for food preparation and service.
Operated dishwashing equipment to maintain cleanliness and sanitation standards.
Followed safety protocols to ensure a safe working environment for all staff.
Developed great team spirit with other personnel by pitching in and helping with task completion.