Summary
Overview
Work History
Education
Skills
Timeline
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Keon Owens

Fort Worth

Summary

Dynamic leader with a proven track record at Amazon, enhancing team productivity and fostering innovation through cross-functional collaboration and efficiency optimization. Excelled in safety management and stakeholder communication, driving significant process improvements. Skilled in both workflow management and nurturing team dynamics, consistently achieving and surpassing performance goals.

Overview

4
4
years of professional experience

Work History

Proscess Assistant

Amazon
10.2024 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.

Kitchen Coach

Odehmickens
04.2023 - 09.2024
  • Enhanced employee retention rates by cultivating a positive work environment and offering ongoing support.
  • Established strong relationships with vendors, negotiating pricing agreements that benefited both parties.
  • Collaborated with management to design new menu items based on customer feedback and industry trends.
  • Strengthened communication between front-of-house and back-of-house staff, resulting in a more seamless dining experience for customers.

Crew Member

McDonald's
07.2021 - 09.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Diploma - N/A

O.D.Wyatt High School
Fort Worth, TX
06.2021

Skills

  • Assignment delegation
  • Management support
  • Safety management
  • Workflow management
  • Performance monitoring
  • Attendance tracking
  • Stakeholder communication
  • Process documentation
  • Supplier relations
  • Process flows
  • Process improvement
  • Paperwork processing
  • Production deadline management
  • Process analysis
  • Inventory management
  • Process mapping
  • Photo processing
  • Data entry
  • Order preparation
  • Trend tracking
  • Statement review
  • Cross-functional collaboration
  • Report analysis
  • Application verification
  • Presentations
  • Efficiency optimization

Timeline

Proscess Assistant

Amazon
10.2024 - Current

Kitchen Coach

Odehmickens
04.2023 - 09.2024

Crew Member

McDonald's
07.2021 - 09.2022

Diploma - N/A

O.D.Wyatt High School

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Keon Owens