Keona Elliott
96 South Broad Street, Hillsdale,MI
Summary
Driven E-Commerce Lead with a proven track record at Kroger, adept in leveraging e-commerce platforms and fostering teamwork to enhance operational efficiency. Excelled in project management and inventory tracking, achieving significant customer satisfaction. Skilled in Photoshop and collaborative problem-solving, consistently meeting tight deadlines with a continuous improvement mindset.
Overview
3
3
years of professional experience
Work History
E-Commerce Lead
Kroger
Hillsdale, MI
09.2022 - Current
- Resolved customer concerns and answered questions quickly to maximize satisfaction
- Created forecasting using spreadsheet software
- Assisted with troubleshooting issues encountered during order fulfillment process
- Read orders to verify attributes and quantities of merchandise
- Secured and stored items until customer pickup
- Satisfied customers with quick, accurate service under tight deadlines
- Gathered employee and staff data to develop monthly work schedules
Drug & GM Clerk
Kroger
Hillsdale, MI
09.2021 - 09.2022
- Arranged merchandise in an attractive manner to promote sales
- Demonstrated great teamwork skills with staff members
- Packed and unpacked items, checking breakables before stocking on shelves
- Stocked shelves with newly arrived products
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins
- Faced products on shelves and displays to meet company policies
- Stocked shelves with new merchandise and checked for outdated or damaged items
- Received and counted stock items, recording data manually or on computer for inventory purposes
Education
High School Diploma -
Hillsdale High School
Hillsdale, MI06-2021
Skills
- Order fulfillment
- Inventory tracking
- E-commerce platforms
- Project management capabilities
- Graphic design fundamentals
- Continuous improvement mindset
- Teamwork and cooperation
- Schedule management
- Spreadsheet creation
- MS office suite
- Client interaction
- Budget tracking
- Delivery scheduling
- Supply restocking
- Creative direction
- Photoshop skills
- Deadline-driven mindset
- Quick Learner
References
Kroger in Hillsdale Michigan, 517-439-0800.
Activities
Artistic vision and ability, with a passion for drawing.
Timeline
E-Commerce Lead
Kroger
09.2022 - Current
Drug & GM Clerk
Kroger
09.2021 - 09.2022
High School Diploma -
Hillsdale High School