Sara RIce
Beaverton ,OR
Summary
Resourceful associate known for high productivity and efficient task completion. Possess specialized skills in inventory management, order processing, and team coordination. Excel in communication, problem-solving, and time management, ensuring smooth operations and meeting tight deadlines. Committed to driving continuous improvement and operational excellence in fast-paced environments.
Overview
25
25
years of professional experience
Work History
E-Commerce Lead
Fred Meyer Stores
Beaverton, OR
11.2018 - Current
- Analyzed customer feedback to determine areas for improvement in customer experience.
- Created reports to track online sales performance and identify trends in customer behavior.
- Resolved customer inquiries related to orders placed via the e-commerce portal in a timely manner.
Front End Supervisor
Fred Meyer
Beaverton , OR
06.2007 - 11.2018
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Trained new employees in customer service techniques and store policies.
- Organized staff schedules to maximize efficiency while minimizing labor costs.
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Conducted regular performance evaluations of front end personnel.
- Ensured adequate staffing levels during peak business hours.
- Provided excellent customer service by assisting customers with their needs or inquiries.
Assistant Service Deli Manager
Fred Meyer Stores
Lacey, WA
09.2004 - 06.2007
- Supervised daily operations to ensure customer satisfaction.
- Ensured proper food safety and sanitation standards were met.
- Ordered, received, and inventoried products for the deli department.
- Resolved customer complaints promptly and professionally.
Closing Shift Manager
Dairy Queen Grill & Chill
Bellingham, WA
06.2001 - 09.2004
- Managed closing processes including cash reconciliation, end-of-shift reports and staff scheduling.
- Ensured proper communication with other shift managers for smooth transition between shifts.
- Monitored store operations during closing shift such as restocking shelves, cleaning floors and taking inventory.
- Resolved customer complaints quickly and efficiently while upholding company policies and procedures.
Student Manager
Sodexho Marriott Services
Bellingham, WA
09.1999 - 06.2004
- Ensured compliance with health, safety, and sanitation regulations.
- Trained new employees on proper food handling techniques, menu items, cash register operation, and customer service standards.
- Assisted in preparing food items such as salads, sandwiches, and desserts.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Education
Political Science And Government
Western Washington University
Bellingham, WA06-2004
Skills
- Order Fulfillment
- Task Prioritization
- Multitasking
- Problem-solving abilities
- Team building
- Goal Setting
Affiliations
- Paddleboarding
- Camping
- Hiking
Timeline
E-Commerce Lead
Fred Meyer Stores
11.2018 - Current
Front End Supervisor
Fred Meyer
06.2007 - 11.2018
Assistant Service Deli Manager
Fred Meyer Stores
09.2004 - 06.2007
Closing Shift Manager
Dairy Queen Grill & Chill
06.2001 - 09.2004
Student Manager
Sodexho Marriott Services
09.1999 - 06.2004
Political Science And Government
Western Washington University
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