Detail-oriented accounts payable specialist skilled in handling diverse range of accounts payable functions with accuracy, efficiency and sound judgment. Adept at organizing and prioritizing requirements to maintain tight deadlines and strict financial controls. Accustomed to delivering superior performance in autonomous or team-focused environments.
Hi, I’m
Keona Lewis
Providence,RI
Summary
Overview
26
years of professional experience
1
Certification
Work History
United Natural Foods IncHybrid
Accounts Payable Specialist
04.2021 - Current
Job overview
- Managed communications with vendors/suppliers on status of invoices, payments, and vendor balances.
- Researched past due invoices for resolution.
- Assisted with validating/processing of invoices.
- Assisted with vendor set up and address/bank information updates.
- Performed ad hoc assignments as needed.
Comfort Inn By Choice HotelsWarwick, RI
Customer Service Associate
04.2014 - 06.2015
Job overview
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Balance accounts and conducted nightly audit to keep bookkeeping current.
Comfort Inn By Choice HotelsMilford, MA
Customer Service Associate
04.2013 - 04.2014
Job overview
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer calls and emails to answer questions about products and services.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
Chadwicks Of BostonWest Bridgewater, MA
Call Center Representative
01.1997 - 04.2002
Job overview
- Managed timely and effective replacement of damaged or missing products.
- Updated databases to handle customer data.
- Processed debit and credit card and electronic check payments.
- Boosted customer service satisfaction ratings through consistent quality control.
Education
University of Rhode IslandKingston, RI
Bachelor of Science from Business Administration
05.2020
University Overview
Skills
- Microsoft Office
- Accounting Systems and Software
- Maintaining Strict Confidentiality
- Accounts Payable
- Vendor Relations
- GAAP Principles
- Correspondence Management
Certification
Microsoft Office Specialist (MOS) - Excel 2016
Internship
Internship
VITA - Volunteer Income Tax Assistance
Tax Return Preparer
- Trained and certified as an IRS Tax Return Preparer
- Helped low income individuals and families prepare their tax returns
- Identified and accessed qualified tax credits
Timeline
Accounts Payable Specialist
United Natural Foods Inc
04.2021 - Current
Customer Service Associate
Comfort Inn By Choice Hotels
04.2014 - 06.2015
Customer Service Associate
Comfort Inn By Choice Hotels
04.2013 - 04.2014
Call Center Representative
Chadwicks Of Boston
01.1997 - 04.2002
University of Rhode Island
Bachelor of Science from Business Administration