Summary
Overview
Work History
Education
Skills
Timeline
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Keona Piper

Dallas,US

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Summer Camp Leader

AmeriCorps Program
06.2023 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
  • Monitored safety and procedures pertaining to complete supervision of campers and staff.
  • Promoted positive work environment and staff motivation through effective communication and supportive team building activities.
  • Evaluated and documented performance and growth, relaying participant performance and growth to parents through both oral and written evaluations.

Sales Associate

Kids Footlocker
10.2021 - Current
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Issue receipts, refunds, credits, or change due to customers
  • Worked with fellow sales team members to achieve group targets.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
  • Assist customers by providing information and resolving their complaints
  • Calculate total payments received during a time period, and reconcile this with total sales
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment

Education

Bachelor of Science - Business Economics

University of North Texas
Denton, TX
05.2025

Associate of Science:Pre -

Mountainview College
Dallas, Texas
05.2023

High School Diploma -

Duncanville High School Collegiate Academy
Duncanville, TX
05.2023

Skills

  • Sales Expertise
  • Customer Relations
  • Microsoft PowerPoint
  • Senior Leadership Support
  • Retail Sales Customer Service
  • Microsoft Excel
  • Microsoft Word
  • Call Center Operations

Timeline

Summer Camp Leader

AmeriCorps Program
06.2023 - Current

Sales Associate

Kids Footlocker
10.2021 - Current

Bachelor of Science - Business Economics

University of North Texas

Associate of Science:Pre -

Mountainview College

High School Diploma -

Duncanville High School Collegiate Academy

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Keona Piper