Keondra Jones
Frisco,Texas
Summary
Organized, dedicated, motivated individual, eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities, in Project Management and Project Coordination, to expand skills while facilitating company growth. My competitive analysis skills have provided valuable insights into trends and pricing strategies, contributing to informed decision-making and business growth. Skilled in Healthcare Administration, Healthcare Management, Project Coordination and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Talent Advisor
LiquidAgents Healthcare
11.2023 - 04.2024
- Proactively find, recruit, and carefully match qualified healthcare candidates to the ideal position
- Screening qualified candidates, securing proper documentation, negotiating pay packages, coordinating interviews with healthcare facilities, and on-boarding new candidates
- Build and maintain a pipeline of qualified candidates for future consideration
- Sell LiquidAgents Healthcare to potential candidates and promote jobs through a variety of outreach communication (phone calls, text messages, email, etc.)
- Reviewed resumes and applications to determine eligibility for employment consideration.
Medical Assistant
Platinum Dermatology Partners
05.2021 - 11.2023
- Proficiently performed timely and precise patient intake, ensuring a smooth workflow
- Skilfully deciphered patients' primary concerns, facilitating effective preparation for provider visits
- Assisted during patient visits to accurately document and transcribe relevant information
- Ensured comprehensive patient visits by addressing all issues and providing treatment protocols for each procedure conducted
- Expertly handled the preparation of laboratory specimens, consultations, and procedures to maintain efficient healthcare operations.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Medical Assistant
Baylor Scott & White Dermatology Specialists
09.2020 - 05.2021
- Prepared laboratory specimens, consultations, and procedures, contributing to efficient healthcare operations and accurate diagnoses for the supervising physician
- Facilitated discussions with patients regarding treatment and procedure care, ensuring informed decision-making and patient satisfaction
- Managed patient medical charts and coordinated payment with multiple insurance carriers, streamlining administrative processes and ensuring timely reimbursements
- Demonstrated keen attention to detail, resulting in exceptional employee service and superior patient care, elevating the organization's reputation for quality healthcare delivery.
Physician Office Representative
Baylor Scott & White- Family Medicine
- 09.2020
- Provided valuable oversight and efficiently coordinated daily activities within the physician's office, ensuring smooth workflow and optimal productivity
- Demonstrated exceptional skills in patient registration, as well as efficient management of physician and clinic services, contributing to seamless patient experiences and improved operational efficiency
- Exhibited strong communication abilities, organization, flexibility, and multitasking skills, which enhanced collaboration among team members and facilitated effective patient care delivery.
- Conducted follow up calls after visit to ensure satisfaction with care received.
Contact Center Specialist
Baylor Scott & White- Family Medicine
07.2019 - 01.2020
- Provided valuable oversight and efficiently coordinated daily activities within the physician's office, ensuring smooth workflow and optimal productivity
- Demonstrated exceptional skills in patient registration, as well as efficient management of physician and clinic services, contributing to seamless patient experiences and improved operational efficiency
- Exhibited strong communication abilities, organization, flexibility, and multitasking skills, which enhanced collaboration among team members.
- Suggested improvements in existing processes based on observations during day-to-day activities.
Cashier
Brookshires Grocery Store
10.2014 - 12.2018
- Excelled in delivering outstanding customer service, aiding over 50 customers daily in a front-end role, contributing to enhanced customer satisfaction and loyalty
- Recognized for exceptional performance and selected to lead training sessions for new hires and current employees, sharing best techniques.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Masters in Healthcare Leadership - Masters
Texas A&M University-Commerce
Commerce, TX05.2025
BS Health and Human Performance - Bachelors
Texas A&M University-Commerce
Commerce, TX05-2019
Skills
- Healthcare Administration
- Effective Communication
- Time Management
- Problem Solving
- Communication Skills
- Project Management
- Leadership
- Detail oriented
- Collaboration
- Healthcare Management
- Problem solving
- Customer Service
- Patient Care
- Medical Ethics
- Adaptability
- Medical Terminology
- PMP
- Microsoft Proficiency: (Excel, Word, Access, PowerPoint)
- Google Suite
- Project Planning
- Scheduling expertise
- Strategic Thinking
- Flexible and Adaptable
Certification
- Association of Certified Dermatology Tech
- Esthetician License
References
Available upon request
Languages
English
Professional
Timeline
Talent Advisor
LiquidAgents Healthcare
11.2023 - 04.2024
Medical Assistant
Platinum Dermatology Partners
05.2021 - 11.2023
Medical Assistant
Baylor Scott & White Dermatology Specialists
09.2020 - 05.2021
Contact Center Specialist
Baylor Scott & White- Family Medicine
07.2019 - 01.2020
Cashier
Brookshires Grocery Store
10.2014 - 12.2018
Physician Office Representative
Baylor Scott & White- Family Medicine
- 09.2020
Masters in Healthcare Leadership - Masters
Texas A&M University-Commerce
BS Health and Human Performance - Bachelors
Texas A&M University-Commerce
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