Summary
Overview
Work History
Education
Skills
Timeline
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KEONI Ware

Detroit,USA

Summary

I am known for my strong work ethic, ethical approach, and meticulous attention to detail. I excel in fast-paced environments, efficiently managing workloads by effectively utilizing slower periods. I remain a reliable candidate prepared to tackle challenges using my problem-solving abilities and skillful task prioritization to support team objectives. I am always ready to take on tasks that assist my colleagues and contribute to the overall success of the business.

Overview

4
4
years of professional experience

Work History

Ramp Agent

Southwest Airlines
05.2022 - Current
  • Provided excellent customer service, addressing patron needs promptly and courteously.
  • Resolved customer complaints promptly, demonstrating commitment to excellent customer service.
  • Guided aircraft into and out of parking positions using hand signals.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 90 daily flights.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Checked cargo and baggage for security to meet TSA regulations.

Warehouse Associate

Amazon
10.2021 - 04.2022
  • Certified in operating pallet jacks and forklifts
  • Consistently achieved on-time deliveries through meticulous sorting abilities and unwavering attention to detail
  • Safely handled weights of up to50 lbs while mitigating the risk of personal injury

Customer Service - Kitchen and Bath

Home Depot
04.2021 - 09.2021
  • Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
  • Delivered exceptional customer service, addressing client inquiries promptly and professionally.
  • Optimized organizational efficiency by mentoring personnel on customer service protocols.
  • Provided excellent customer service, addressing patron needs promptly and courteously.
  • Strengthened company reputation by delivering exceptional customer service and support.

Education

High School Diploma -

Cody High School
Detroit, MI
06-2021

Skills

  • Customer service standards
  • Problem-solving
  • Heavy lifting
  • Effective communication
  • Friendly, positive attitude
  • Multitasking Abilities
  • Computer skills
  • Critical thinking
  • Organizational skills

Timeline

Ramp Agent

Southwest Airlines
05.2022 - Current

Warehouse Associate

Amazon
10.2021 - 04.2022

Customer Service - Kitchen and Bath

Home Depot
04.2021 - 09.2021

High School Diploma -

Cody High School

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