KEONIA HARGROVE
East Orange,NJ
Summary
- Strong ability to work in collaboration with the team to achieve company success and able to work effectively in individual settings.
Overview
23
23
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
01.2024 - Current
- Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage
- Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement
- Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center
- Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures
Professional Services Implementation
Becton Dickinson
05.2023 - 12.2023
- Install and Support Pyxis hardware and software
- Perform upgrades to Pyxis software and hardware
- Conduct client training on the use of Pyxis products
- Complete training and develop competency in a minimum of three core Pyxis product lines
- Provide advanced problem solving, troubleshooting and system consultation as needed
- Mentor team members on strategic products, best practices and customer education
Pyxis coordinator specialist
Ochsner Health System
03.2020 - 06.2023
- Logistics, Epic, cardinal experience
- Successful implementation at Ochsner as a pyxis admin
- Template site for Ochsner ES to ES Implementation rollout and gave feedback to Ochsner sites on go live procedures
- Manage inventory for Pyxis Med station systems
- Batch reports
- Coordinator of setup and installation of Pyxis med station systems
Senior Sales Pharmacy Technician
Walgreens
01.2005 - 12.2020
- Delivers exceptional service by greeting and serving customers in a timely, friendly manner
- Scan, type, and fill prescriptions in a timely manner for bedside and walk-in patients
- Assists pharmacists with properly shipping specialty medications to patients
- Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, removing outdated drugs
- Manage closing duties, including restocking items and reconciliation of the cash drawer
- Delivered great service by greeting and serving customers in a timely, friendly manner
- Upon discharge, ensure patients receive their prescriptions, establishing an accurate start to medication therapy
- Collaborated with other team members on special projects and events
- Accurately filled prescription orders and contacted doctors/nurses for patient refills when needed
- Verified insurance information, worked cash register, and kept up with supplies
Certified Nursing Assistant (CNA)
Dependable Home Care
06.2002 - 08.2005
- Provided a high level of quality patient care and dispensed daily medications
- Maintained up-keep of house, cooked, safely brought patient to appointments, and assisted patients with a variety of daily needs
Education
Masters - Public Health with Concentration of Global Health
Southern New Hampshire University
Bachelor of Science - Nutrition
Purdue University Global
09.2019
Certified Pharmacy Technician (CPhT) -
Remington College
New Orleans, Louisiana12.2005
Skills
- Communication Skills
- Computer/Technical Literacy
- Analytical/Research Skills
- BD Research Cloud
- Salesforce
- SQL
- Medication Management Solutions
- Cystic Fibrosis
- Liver transplant
- HIV
Certifications And Licensure
- New Jersey Board of Pharmacy Technician License, 01/01/24
- PTCB Certification, 01/01/05
- Louisiana Pharmacy Technician License, 01/01/05
- Epic Certified, 01/01/12
Specialized Drugs
- Cystic Fibrosis
- Liver transplant
- H.I.V.
- Cancer
- Hepatitis
- Dermatology
Awards
Partners in Caring Award, Received for exceptional care, and for exhibiting respectful interpersonal and communications skills with staff/patients., 01/01/15, Tulane Hospital
Coursework
- Nutritional Counseling
- Vitamins, Herbs, and Nutritional Supplements
- Medical Terminology
- Nutrition for Special Populations
- Fundamentals of Microbiology
- Nutritional Analysis and Assessment
Timeline
Pharmacy Operations Manager
Walgreens
01.2024 - Current
Professional Services Implementation
Becton Dickinson
05.2023 - 12.2023
Pyxis coordinator specialist
Ochsner Health System
03.2020 - 06.2023
Senior Sales Pharmacy Technician
Walgreens
01.2005 - 12.2020
Certified Nursing Assistant (CNA)
Dependable Home Care
06.2002 - 08.2005
Bachelor of Science - Nutrition
Purdue University Global
Certified Pharmacy Technician (CPhT) -
Remington College
Masters - Public Health with Concentration of Global Health
Southern New Hampshire University
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