Keonna Browen
Cordova,TN
Summary
Dynamic and dependable server with nearly three years of experience in fast-paced restaurant environments. Expertise in delivering outstanding customer service, ensuring order accuracy, and fostering effective teamwork. Committed to creating exceptional dining experiences and cultivating strong relationships with guests. Proven ability to adapt quickly and maintain a positive atmosphere, contributing to overall team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Cirque Blu Seafood House
Atlanta, GA
03.2025 - 04.2026
- - Recommended food and beverage pairings to enhance customer experience.
- - Resolved guest concerns quickly to ensure satisfaction.
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted in menu knowledge training for new staff, enhancing team performance and service quality.
- Handled cash transactions accurately, contributing to smooth financial operations at the end of shifts.
Server / To-Go Server
Bahama Breeze
Bartlett, TN
07.2023 - 02.2025
- - Provided excellent service to dine-in and to-go guests, ensuring accuracy and efficiency.
- - Handled POS system, cash, and credit transactions with 100% accuracy.
- - Maintained a clean and organized work environment in a high-volume restaurant.
- - Assisted team members to deliver food and beverages quickly and professionally.
- - Built strong rapport with repeat customers by offering attentive and friendly service.
Server / To-Go Server
Firebirds Wood Fired Grill
Bartlett, TN
05.2023 - 08.2024
- - Provided excellent service to dine-in and to-go guests, ensuring accuracy and efficiency.
- - Handled POS system, cash, and credit transactions with 100% accuracy.
- - Maintained a clean and organized work environment in a high-volume restaurant.
- - Assisted team members to deliver food and beverages quickly and professionally.
- - Built strong rapport with repeat customers by offering attentive and friendly service.
Education
High School -
Newport High School
Newport, Arkansas05.2023
Skills
- Customer Service Excellence
- Team Collaboration
- Cash Handling & POS Systems
- Time Management & Multitasking
- Attention to Detail
- Menu Knowledge & Upselling
- Conflict Resolution
- Fast-Paced Environment Adaptability
- Strong work ethic
Certification
ServSafe certifications
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Cirque Blu Seafood House
03.2025 - 04.2026
Server / To-Go Server
Bahama Breeze
07.2023 - 02.2025
Server / To-Go Server
Firebirds Wood Fired Grill
05.2023 - 08.2024
High School -
Newport High School