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Associate Principal Engineer

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Accomplished and energetic Manager with a solid history of achievement in Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include excellent communication and time management skills as well as decision making and leadership. Handles tasks with accuracy and efficiency. Hardworking professional skilled in reviewing accounts, contacting customers and developing solutions to diverse problems. Friendly and upbeat people person successful at building relationships and retention.

Assisted customers with repayment negotiations for delinquent accounts. Supported resolution of over-limit and disputed accounts through effective communication. Documented customer interactions and managed payment plans to reduce delinquency.
Assisted teams in completing tasks efficiently to enhance customer satisfaction. Supported strategic planning and customer relationship management initiatives. Contributed to cash handling and process improvement efforts. Developed strong communication and problem-solving skills to adapt in high-pressure situations.

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Veteran experienced problem solver who led all HR functions for two Army units of over 100 soldiers. I have exceptional knowledge of auto finance and collections and have led a team of collectors with daily business operations and reports. Can build relationships and communicate with leaders at any level, with confidence.

Keosha Rudd

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Account Resolution Specialist

Correctional Officer

Mortgage Loan Officer

Tyson Foods

Assistant Manager

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Account Resolution Specialist

Correctional Officer

Mortgage Loan Officer

Tyson Foods

Assistant Manager

High school diploma -

Some college -

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