Keren Woodin
Rancho Cucamonga,CA
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
19
19
years of professional experience
Work History
Office Manager
Root Tax
Claremont, CA
06.2024 - Current
- Managed daily office operations to ensure efficient workflow and optimal productivity.
- Coordinated payroll processing and tax preparation activities to maintain compliance with regulations.
- Implemented office procedures that improved communication and reduced response time for client inquiries.
- Oversaw scheduling and logistics for client meetings, enhancing overall customer service experience.
- Streamlined document management processes, resulting in enhanced organization and retrieval efficiency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Substitute Teacher, K-Eighth Grade
Etiwanda School District
Rancho Cucamonga, CA
09.2018 - 2024
- Implemented lesson plans, ensuring alignment with curriculum standards for diverse learning styles.
- Facilitated classroom management, promoting a positive and inclusive environment for student engagement.
- Adapted instructional materials to meet varying student needs and support individualized learning experiences.
- Collaborated with teachers to assess student progress and provide constructive feedback on performance.
Office Manager
Accountability Payroll and Tax Preparation Office
01.2013 - 01.2016
- During tax season supervise staff of five employees. Train employees on new procedures. Assist tax preparers with procedural questions. Maintain confidentiality while facilitating processing of income tax returns for 600 clients. Responsible for accounts payable and receivable. Reconcile bank statement and make deposits.
Shift Lead Manager
Blockbuster Video
01.2007 - 01.2014
- Opened and closed the store daily. Greeted and assisted customers with sales and returns. Cashiered and balanced register. Inventoried merchandise including movies, DVDs, candy and soda. Processed movie passes and reward cards.
Receptionist
01.2009 - 01.2013
- Scheduled appointments. Printed calendar daily. Retrieved client files and prepared coversheets. Greeted clients in-person and answered telephones. Scanned supporting documents, assembled tax returns and delivered to clients. Recorded and responded to incoming mail, e-mail and fax correspondence. Cashiered, posted and recorded payments from clients. Inventoried and ordered supplies.
Education
Bachelor of Arts - Communication- Human and Organization
California State University, San Bernardino
06.2020
Associate in Arts - Universal Studies: Arts and Humanities, Universal Studies: Social and Behavior Sciences
Chaffey College
05.2017
Certificate - Survey Specialist
Canada Institute of Linguistics
12.2016
Skills
- Microsoft Word, Excel & Outlook
- Windows 10 & XP Professional
- Karbon
- QuickBooks
- Lacerte Tax & Document Management Systems
- Sage Business Works
- Atom
- Drake
- Act! Premium
Timeline
Office Manager
Root Tax
06.2024 - Current
Substitute Teacher, K-Eighth Grade
Etiwanda School District
09.2018 - 2024
Office Manager
Accountability Payroll and Tax Preparation Office
01.2013 - 01.2016
Receptionist
01.2009 - 01.2013
Shift Lead Manager
Blockbuster Video
01.2007 - 01.2014
Bachelor of Arts - Communication- Human and Organization
California State University, San Bernardino
Associate in Arts - Universal Studies: Arts and Humanities, Universal Studies: Social and Behavior Sciences
Chaffey College
Certificate - Survey Specialist
Canada Institute of Linguistics