Keri Bunke
Archbold,Ohio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Key Realty, LTD.
12.2023 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
School Age Service & Support Administrator
Fulton County Board Of Developmental Disabilities
01.2022 - Current
- Early Intervention Service Coordinator and Preschool SSA previous to the School Age SSA position.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by policy or legal regulations.
- Maintained records and updated software systems to support document management.
- Provided exceptional customer service through prompt response times and thorough issue resolution efforts.
- Researching and providing resources to families.
EMIS/Student Services Coordinator
Northwest Ohio Computer Association (NWOCA)
12.2020 - 12.2021
- Acted as primary contact between school personnel and NWOCA regarding student services software and EMIS reporting processes, related questions and issues.
- Ability to train and support clients in the use of software systems.
- Served as support for administrative offices of public school districts in regard to EMIS regulations/requirements.
Case Manager
Fulton County Child Support Enforcement Agency
10.2013 - 11.2020
- Progressed from Public Inquiries Assistant to Case Manager III during my tenure.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Inside Sales, Retail (Supplemental Position)
Sally Beauty Supply
05.2015 - 07.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance a
- Balanced and organized cash register by handling cash, counting change, and storing coupons to record accurate transactions.
Administrative Aide
Fulton County Economic Development
09.2012 - 10.2013
- Maintained confidentiality of sensitive information while managing files, records, and communications diligently.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Assisted in the preparation of presentations and reports, ensuring accurate data representation and clear messaging.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Office Manager
Brent Industries
11.2011 - 08.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created driver manifests for delivery of product.
Training Specialist, Job Coach
HOPE Services (Henry County Board Of Developmental Disabilities)
08.2008 - 11.2011
- Evaluated participants'' progress and adjusted training methods accordingly for optimal results.
- Maintained relationships with community resources to support job coaching.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Planned recreation and activities to support the individuals served in their goals and for socialization.
- Monitored safety and welfare of people supported and took corrective actions or notified supervisor of concerns.
Education
Bachelor of Science in Technology: Management and Technology with a Business Concentration -
Bowling Green State University
Bowling Green, OH05.2020
Associate of Applied Business ‐ Office Administrative Services -
Northwest State Community College
Archbold, OH12.2011
Skills
Advanced Microsoft Office
Office Accounting
PowerSchool
Cherwell Helpdesk
EGOV-Accounting System
Microsoft Dynamics
Support Enforcement Tracking
Attention to Detail
Recordkeeping and File Management
Documentation And Reporting
Client Service & Support
Collections
Cash Handling
Website & Social Media Admin
Meeting & Small Event Planning
Current Notary
Inventory
Software Training
Transcription
Leadership
High Degree of Accuracy
Problem Solving
Motivated
Flexible
Creative
Strong Work Ethic
Conflict Resolution
Verbal Deescalating
Confident
Enthusiastic
Dependable
Mentor
Excellent communication abilities
Interviewing skills
Contract Negotiation
Property valuation
Property Marketing
Clean Driving Record
Active Ohio Real Estate License
Professional References
Melissa LaFountain, Fiscal Supervisor with Fulton County JFS
419-583-8782, mcandrews96@yahoo.com, Co-worker for 8+ years
Stephanie Robson, Intake with Fulton County Children Services
419-966-9776, stephanie.smith642@gmail.com, Co-worker for 5+ years
Kelly Hill, Service and Support Administrator with Fulton County Board of DD
419-579-0480, klynnhill7@gmail.com, Co-worker for 2+ years
Training
Leadership Series, Wauseon, OH, 2019
Developing a Management Mindset and Skillset, Purpose Driven Planning & Action, The 360˚Leader, Leading Change, Dealing with Difficult Employees with Integrity, Building a Cooperative & Collaborative Team, Addressing Unwanted Team Behaviors, Performance Appraisal
Civil Rights Training, Wauseon, OH, 2020
Illegal Discrimination, Identifying regulations, policies and laws that apply to Civil Rights, Understanding the complaint process, Defining laws, Process of complaint resolution
Other Trainings:
Developing Professional Skills, Forms Designer, Security Awareness Training, Safety in the Workplace, Sexual Harassment in the Workplace, Increasing Team Cooperation, Mental Health First Aid, Active Shooter Training: ALICE Method, Customer Service Skills in the Workplace, Understanding Human Behavior, Workplace Bullying
Certification
Early Intervention Service Coordinator
Service and Support Administrator
Timeline
Real Estate Agent
Key Realty, LTD.
12.2023 - Current
School Age Service & Support Administrator
Fulton County Board Of Developmental Disabilities
01.2022 - Current
EMIS/Student Services Coordinator
Northwest Ohio Computer Association (NWOCA)
12.2020 - 12.2021
Inside Sales, Retail (Supplemental Position)
Sally Beauty Supply
05.2015 - 07.2016
Case Manager
Fulton County Child Support Enforcement Agency
10.2013 - 11.2020
Administrative Aide
Fulton County Economic Development
09.2012 - 10.2013
Office Manager
Brent Industries
11.2011 - 08.2012
Training Specialist, Job Coach
HOPE Services (Henry County Board Of Developmental Disabilities)
08.2008 - 11.2011
Bachelor of Science in Technology: Management and Technology with a Business Concentration -
Bowling Green State University
Associate of Applied Business ‐ Office Administrative Services -
Northwest State Community College
Early Intervention Service Coordinator
Service and Support Administrator
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