Dedicated professional with strong customer service skills and a positive attitude. Experienced in supporting students and enhancing learning experiences through effective relationship building and personalized assistance.
Overview
13
13
years of professional experience
Work History
Teaching Assistant
Kid Kampus
Clifton Park, NY
11.2023 - 03.2026
Supported classroom instruction by preparing materials and organizing resources for lessons.
Assisted in developing engaging activities to enhance student learning experiences.
Provided individualized support to students, fostering a positive and inclusive environment.
Collaborated with teachers to assess student progress and adapt instructional strategies accordingly.
Receptionist
Ando Salon
Slingerlands, NY
07.2023 - 11.2023
Managed front desk operations, ensuring efficient appointment scheduling and customer service.
Facilitated client check-ins and check-outs, enhancing overall salon experience.
Answered multi-line phone system, addressing inquiries and directing calls effectively.
Maintained accurate client records and appointment calendars using salon management software.
Data Entry Clerk
Secure Scan
Albany, NY
01.2023 - 07.2023
Maintained accurate data entry into company databases using company software.
Managed confidential information securely while adhering to data protection regulations.
Completed data entry tasks with accuracy and efficiency.
Typing at a speed of 40 wpm.
Front End Supervisor/Customer Service Representative
Price Chopper
Cohoes, NY
08.2013 - 09.2018
Supervised daily operations to ensure efficient front-end service and customer satisfaction.
Trained and mentored staff on register operations and customer engagement techniques.
Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
Managed cash drawer, balancing daily transactions to maintain financial integrity.
Assisted customers in account inquiries, providing exceptional service to enhance satisfaction.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
High School Diploma -
Cohoes High School
Cohoes, NY
Skills
Positive attitude
Computer skills
Relationship building
Calm and patient demeanor
Customer service
Training and mentoring
Data entry
Timeline
Teaching Assistant
Kid Kampus
11.2023 - 03.2026
Receptionist
Ando Salon
07.2023 - 11.2023
Data Entry Clerk
Secure Scan
01.2023 - 07.2023
Front End Supervisor/Customer Service Representative