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Director Of First Impressions & Client Service Associate

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Accomplished hospitality professional, adept in streamlining processes for operational excellence and fostering team collaboration. Coached and developed a team to exceed customer service expectations. Hold team accountable for deficiencies or breakdown in customer service or communications. Leveraged analytical skills and exceptional communication to drive revenue growth and enhance customer satisfaction in order to build relationships with guests.

Proven track record in implementing innovative solutions, achieving a significant increase in operational efficiency.

Increase in ADR and revenue YOY of 2% to 3% through revenue management strategies, market demand, competitor rates and promotions, and optimizing third party website demand.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 15 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Accomplished Director of First Impressions at Next Step Dance Kodiak, adept in customer service and data entry proficiency. Excelled in creating welcoming environments, boosting customer satisfaction, and streamlining administrative processes. Demonstrated exceptional communication and problem-solving skills, enhancing team productivity and client relations.

Highly skill individual seeking long term employment with the right company. Eager Receptionist Administrator maintains consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Dynamic professional with a proven track record at Carlton Senior Living, adept in visitor access management and exceptional communication. Leveraged tech-savviness and strong interpersonal skills to enhance resident safety and streamline operations. Excelled in roles requiring meticulous attention to detail and the ability to manage multiple tasks efficiently.

Keri Dugan

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Director of First Impressions

Caterer

Executive Director

Property and Casualty Insurance Agent

Education

Peer Support Advocate

Arizona Real Estate License - Arizona Real Estate

High School Diploma -

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Director of First Impressions

Caterer

Executive Director

Property and Casualty Insurance Agent

Peer Support Advocate

Arizona Real Estate License - Arizona Real Estate

High School Diploma -

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