Keri Ebert
Clinical Office Manger/Educator
Spokane,WA
Summary
Highly skilled professional with expertise in organization, leadership, and communication, adept at transferring these strengths into a new professional capacity. Proven ability to manage multiple tasks simultaneously while maintaining attention to detail and ensuring efficiency. Strong problem-solving and time management skills, with a focus on optimizing workflows and meeting deadlines. Demonstrates adaptability in fast-paced environments and consistently ensures compliance with industry standards and regulations. Ready to leverage these skills to drive success in a new role.
Overview
24
24
years of professional experience
Work History
Office Manager
180° Chiropractic Wellness Center, LLC
09.2009 - Current
- Maintained confidentiality of patient and personnel records.
- Processed insurance claims, verified benefits, and followed up on reimbursements.
- Ensured smooth daily operations and excellent patient care in the chiropractic office.
- Managed office staff, including scheduling and training.
- Coordinated patient appointments, confirmed insurance details, and addressed service inquiries.
- Implemented office policies and ensured compliance with healthcare regulations.
- Maintained accurate and confidential patient records.
- Organized office schedules to optimize patient care and office efficiency.
- Promoted office services through community outreach, marketing, and referrals.
- Resolved patient complaints professionally, ensuring high satisfaction.
- Managed office inventory and ensured timely supply orders.
Front Desk Receptionist
East Coast Chiropractic
09.2007 - 11.2008
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Assist provider with x-ray film development.
- Participate in community outreach and education.
- Maintain patient files according to HIPPA law requirements.
Elementary School Teacher
Spartanburg School District 2
08.2003 - 06.2007
- Promoted a positive classroom environment through effective management and fostering respect.
- Developed lesson plans aligned with state standards and educational goals.
- Delivered lessons using diverse teaching techniques to accommodate various learning styles.
- Created a supportive environment for academic, social, and emotional growth.
- Built strong relationships through open communication with students, parents, peers, and staff.
Elementary School Teacher
Nine Mile Falls School District
09.2001 - 06.2003
- Fostered a positive, structured learning environment.
- Communicated effectively with students, parents, and colleagues.
- Designed engaging, age-appropriate lessons.
- Managed multiple tasks and activities efficiently.
- Adapted teaching methods to meet diverse student needs.
- Collaborated with team members to enhance educational outcomes.
Education
Bachelor of Arts - Education
Eastern Washington University
Cheney, WA 05.2001 -
Skills
Customer service
Timeline
Office Manager
180° Chiropractic Wellness Center, LLC
09.2009 - Current
Front Desk Receptionist
East Coast Chiropractic
09.2007 - 11.2008
Elementary School Teacher
Spartanburg School District 2
08.2003 - 06.2007
Elementary School Teacher
Nine Mile Falls School District
09.2001 - 06.2003
Bachelor of Arts - Education
Eastern Washington University
05.2001 -
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