Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keri Jones

Summary

Seasoned mental health professional with a proven track record in crisis management and patient support, exemplified during tenure at Keys Academy. Skilled in Handle With Care, CPR & First Aid, and MANDT certifications. Excelled in developing relapse prevention strategies and enhancing patient well-being through innovative intervention techniques. Demonstrates exceptional communication and de-escalation skills, ensuring high-quality care and safety.

Overview

18
18
years of professional experience

Work History

Paraprofessional

Keys Academy
01.2023 - 11.2024
  • Provide crisis management in the form of verbal deescalation and physically crisis management using Handle With Care
  • Handle With Care trainer certification is current until May 2025
  • Support classroom teacher in maintaining students educational goals

Substance Abuse Counselor

Spectrum Health Services
12.2022 - 10.2023
  • Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
  • Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
  • Provided group therapy for prisoners in a locked facility

Mental Health Technician

Augusta Health
04.2021 - 12.2022
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.

Vocational Counselor

The Choice Group
04.2020 - 04.2021
  • Coordinated services with other professionals for holistic support of client needs and objectives.
  • Developed customized training materials tailored to individual learning styles for optimal engagement and retention during workshops.
  • Evaluated the effectiveness of interventions regularly, refining approaches based on data-driven findings.
  • Increased client self-sufficiency through the provision of career guidance and labor market information.

Mental Health Support Worker

Sentara RMH Medical Center
09.2019 - 03.2020
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
  • Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
  • Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.

Program Coordinator

Central Shenandoah Valley Office On Youth
10.2011 - 08.2016
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.

Day Treatment Specialist

Minninck Education Center
06.2006 - 07.2011
  • Mandt trainer
  • Maintain safety in the classroom
  • Document all behaviors for classroom students
  • Maintain Behavior Plans

Education

Bachelor of Science - Sociology

Eastern Mennonite University
Harrisonburg, VA
06-1996

Skills

    Current Handle With Care Trainer

    Current CPR & First Aid

    Current MANDT Certification

Timeline

Paraprofessional

Keys Academy
01.2023 - 11.2024

Substance Abuse Counselor

Spectrum Health Services
12.2022 - 10.2023

Mental Health Technician

Augusta Health
04.2021 - 12.2022

Vocational Counselor

The Choice Group
04.2020 - 04.2021

Mental Health Support Worker

Sentara RMH Medical Center
09.2019 - 03.2020

Program Coordinator

Central Shenandoah Valley Office On Youth
10.2011 - 08.2016

Day Treatment Specialist

Minninck Education Center
06.2006 - 07.2011

Bachelor of Science - Sociology

Eastern Mennonite University
Keri Jones